For Customer Success

Protect renewals, spot expansion

Get alerts 90-180 days before contract renewals. Monitor for churn signals: budget cuts, leadership changes, competitor RFPs. Integrates with Gainsight, ChurnZero, Totango.

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Faster renewal identification

3x

Capabilities

Real-time context for every account

Anticipate needs, pre-empt churn, and accelerate expansion with continuous SLED intelligence.

Real-time customer context

Auto-sync budget shifts, policy changes, and champion departures to spot churn and upsell early. Never be surprised by a renewal conversation again.

Protect renewals with intel

Overlay competitor wins and policy votes ahead of renewal to pre-empt churn and counter early. Know when competitors are circling before it's too late.

Uncover expansion

Alert on new budgets and projects with mapped stakeholders to grow ACV fast. Turn existing customers into your best source of new revenue.

Use cases

How Customer Success teams use Pursuit

Proactive renewal management

Get alerts 90-180 days before contract renewals. See budget health, champion changes, and competitor activity so you can engage early.

Churn risk detection

Monitor for early warning signals: budget cuts, leadership changes, competitor RFPs, negative policy votes. Address issues before they become churn.

Expansion opportunity identification

New budget approvals, adjacent department initiatives, and organizational changes signal expansion opportunities. Route to AEs or upsell directly.

Champion tracking

Know when your champions change roles, leave the organization, or move to new agencies. Maintain relationships and follow champions to new opportunities.

Related products

Customer Success teams typically use these Pursuit products together.

For RevOps, SalesOps & MarketingOps
Data Infrastructure

110K+ SLED entities with 94% data accuracy. Auto-enrichment, bi-directional CRM sync, and API access. Consumption pricing—pay only for what you use.

  • Auto-enriched accounts, contacts, org charts
  • Bi-directional Salesforce & HubSpot sync
  • Full API access for custom workflows
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For Sales Leaders & CROs
Workspace

The tools your reps need to be dangerous. Chrome extension for instant intel, signal alerts for daily prioritization, and Slack bot for team-wide awareness.

  • Chrome ext. with competitor intel & contacts
  • Customizable signal alerts (email, Slack)
  • One-click add to sequence or CRM
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Ready to protect and grow your SLED customers?

Pursuit gives your team the data, tools, and pipeline to win in the $2T SLED market—6 to 18 months before RFPs drop.

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