20 Best Five9 Resellers, Partners, and Distributors for B2B and B2G

Five9 runs the Intelligent CX Platform, a cloud contact center that handles voice, digital channels, AI agents, and workforce tools in one place. It’s trusted by 3,000+ customers and 1,400+ partners (reference: Five9). That’s great news for choice and slightly bad news for anyone who has to pick one. If you’re comparing Five9 resellers for a state agency, a city 311 line, or a 500-seat commercial contact center, the right partner depends on how you buy, not just what you buy.

‍

We shortlisted these partners based on official Five9 awards, partner pages, government contract vehicles, and documented deployments. Here’s the list.

‍

Best Five9 Resellers for Government Agencies (B2G)

Public sector buyers need partners that can sell Five9 through cooperative contracts and state vehicles, and that have delivered contact centers for agencies before.

‍

1. Relay by Pursuit

Best for: Government agencies looking to purchase Five9 solutions with AI-powered procurement intelligence.

‍

Relay by Pursuit is one of the best Five9 resellers, exclusively serving government agencies. While other resellers give you a quote and endless fine print, Relay shows you what comparable agencies paid and negotiated for Five9 solutions, giving you the upper hand in negotiations.

‍

Why choose Relay by Pursuit as your Five9 reseller? Relay uses proprietary AI to analyze hundreds of thousands of government contracts and public records, revealing Five9 pricing benchmarks, hidden licensing costs, and contract terms. This helps agencies negotiate better Five9 deals, avoid procurement blind spots, and make decisions they can defend.

‍

Website: Relay by Pursuit

‍

2. NWN

Best for: State and local agencies that want Five9 delivered as a managed cloud contact center service under a state contract.

‍

NWN is a cloud communications provider and one of Five9’s largest U.S. partners. It won Five9’s U.S. Partner of the Year award for the second straight year in 2024 (reference: Business Wire) and again in 2025.

‍

Why choose NWN as your Five9 reseller? Massachusetts selected NWN for MassVoice cloud contact center services on the Five9 platform under its statewide ITT72 contract. Other agencies, cities, and higher education institutions can also use that contract (reference: Business Wire, December 2022).

‍

3. CDW

Best for: Agencies and enterprises that want Five9 bundled with hardware, networking, and IT services from one supplier.

‍

CDW sells Five9 to government buyers through CDW-G and to commercial buyers through CDW. It was Five9’s U.S. Partner of the Year in 2021 and won a Five9 Customer Outcome award for AI-driven CX in 2025.

‍

Why choose CDW as your Five9 reseller? According to CDW, it is a Five9 Gold Partner and certified implementation partner with more than 100,000 contact center agents deployed.

‍

4. DLT Solutions

Best for: Public sector buyers who want to purchase Five9 through an existing cooperative contract.

‍

DLT Solutions is a public sector distributor, part of TD SYNNEX Public Sector, that lists Five9 for federal, state, and local agencies. As a distributor, it typically works alongside reseller partners on the final sale.

‍

Why choose DLT as your Five9 distributor? DLT lists Five9 on three cooperative vehicles: E&I Cooperative (CR001527), NCPA (01-164), and OMNIA Partners Public Sector Software (R240304) (reference: DLT).

‍

5. Carahsoft

Best for: Agencies that already buy software through Carahsoft and its reseller network.

‍

Carahsoft is a master government aggregator that publishes Five9 resources for public sector contact centers. It sells through reseller partners and holds a wide set of federal, state, and cooperative contracts, including GSA MAS.

‍

Why choose Carahsoft as your Five9 distributor? Its contract portfolio and reseller network suit agencies that want Five9 added to an existing procurement relationship. Confirm the current Five9 contract vehicle with Carahsoft before issuing a purchase order.

‍

Best Five9 Partners and Resellers for Businesses (B2B)

Commercial buyers usually weigh implementation depth, integration work, and AI expertise over contract vehicles. These partners have official Five9 recognition or dedicated Five9 practices.

‍

6. Presidio

Best for: Enterprises adding Five9 AI capabilities to an existing contact center.

‍

Presidio is an IT solutions provider with collaboration and contact center practices. Five9 named it Genius AI Partner of the Year in its 2024 Global Partner Awards.

‍

Why choose Presidio as your Five9 partner? The award recognized Presidio for its expertise in using Five9 Genius AI to deliver customer solutions (reference: Business Wire). That makes it a fit for AI-focused projects.

‍

7. TTEC Digital

Best for: Organizations that need design, integration, and ongoing optimization of a Five9 deployment.

‍

TTEC Digital is a CX consulting and technology firm with a dedicated Five9 practice. Its work covers IVR and routing in Five9 Studio, CRM integration, Agent Assist, and Intelligent Virtual Agent setup.

‍

Why choose TTEC Digital as your Five9 partner? Five9 named TTEC Digital both Delivery Partner of the Year and Most Trusted Expert Partner of the Year for 2025 (reference: TTEC Digital).

‍

8. Deloitte Digital

Best for: Large enterprises pairing a Five9 rollout with service strategy and operating model redesign.

‍

Deloitte Digital formalized an alliance with Five9 in December 2020. It offers TrueServe, an AI self-service voice offering powered by Five9.

‍

Why choose Deloitte Digital as your Five9 partner? Five9 named it SI Partner of the Year for 2025 (reference: Five9), and it was Five9’s Global Partner of the Year for 2024.

‍

9. World Wide Technology

Best for: Enterprises that want Five9 implemented alongside broader cloud and infrastructure projects.

‍

World Wide Technology is a technology solutions provider that lists Five9 as a partner within its contact center and cloud practices.

‍

Why choose WWT as your Five9 partner? WWT combines Five9 with cloud migration and app modernization services. That suits organizations moving a contact center off legacy infrastructure as part of a larger program.

‍

10. Synoptek

Best for: Organizations running Microsoft Teams that want Five9 connected to their enterprise voice setup.

‍

Synoptek is a managed IT services provider and a Five9 Certified Network Partner. It began working with Five9 in 2018 and became an official partner in 2021.

‍

Why choose Synoptek as your Five9 partner? Five9 named Synoptek its Canada Partner of the Year for 2025, recognizing its Teams+ platform, which runs Five9 and Teams over a single carrier network (reference: Synoptek).

‍

11. CallTower

Best for: Mid-size and enterprise businesses that want Five9 and unified communications from the same provider.

‍

CallTower is a cloud communications provider that offers the Five9 contact center alongside its unified communications services.

‍

Why choose CallTower as your Five9 reseller? Five9 named CallTower its Reseller of the Year in its 2020 partner awards (reference: Business Wire).

‍

12. AT&T Business

Best for: Businesses that want their Five9 contact center and carrier network from one provider.

‍

AT&T Business offers AT&T Cloud Contact Center, built on the Five9 platform. It also offers AT&T Cloud Voice with Five9, which provides SIP trunking and network transport for cloud contact centers.

‍

Why choose AT&T Business as your Five9 partner? Five9 named AT&T Business its Global Partner of the Year in both 2020 and 2021 (reference: Five9).

‍

13. C3

Best for: Buyers who want an independent advisor to help scope and select a Five9 solution.

‍

C3 works with Five9 as an advisory partner, helping organizations evaluate contact center needs before purchase.

‍

Why choose C3 as your Five9 partner? Five9 named C3 its Advisory Partner of the Year for 2025, the most recent award in that category.

‍

14. Lion Mountain

Best for: Organizations that want a partner with a strong recent Five9 sales track record.

‍

Lion Mountain is part of the Five9 partner program and was named Demand Partner of the Year for 2025.

‍

Why choose Lion Mountain as your Five9 partner? Five9 grouped the award under its High-Performance Partner Program awards. Those awards recognize partners that consistently deliver strong pipeline, disciplined execution, and repeatable results.

‍

15. Upstack

Best for: Businesses that want advisory help comparing contact center, network, and cloud options together.

‍

Upstack is a technology advisory firm that helps organizations plan and buy infrastructure and communications services, including Five9.

‍

Why choose Upstack as your Five9 partner? Five9 named Upstack its Advisory Partner of the Year for 2024, an award that recognizes strategic guidance that helps clients reach their business goals (reference: Business Wire).

‍

Top Five9 Distributors (B2B and B2G)

Technology solutions distributors connect Five9 with thousands of independent advisors and managed service providers. Buyers usually reach them through an advisor rather than directly.

‍

16. Sandler Partners

Best for: Organizations working with an independent technology advisor who sources through Sandler.

‍

Sandler Partners is a technology solutions distributor that supports a network of independent advisors selling cloud and communications services.

‍

Why choose Sandler Partners as your Five9 distributor? Five9 named Sandler Partners its Technology Solutions Distributor of the Year for 2025, the most recent winner in that category.

‍

17. Intelisys

Best for: Advisors and buyers who want access to Five9 through an established technology services distribution network.

‍

Intelisys, a ScanSource company, distributes cloud, communications, and contact center services through independent sales partners.

‍

Why choose Intelisys as your Five9 distributor? Five9 named Intelisys its Technology Solutions Distributor of the Year for 2024 and gave it a CX Partner Excellence award for 2025 (reference: Five9).

‍

18. Telarus

Best for: Buyers whose technology advisor sources contact center services through Telarus.

‍

Telarus is a technology services distributor that gives independent advisors access to cloud contact center providers, including Five9.

‍

Why choose Telarus as your Five9 distributor? Five9 gave Telarus a Partner Excellence award in 2021 (reference: Five9). Five9 also received a top sales performance accolade from Telarus for 2023 (reference: Business Wire).

‍

19. Avant

Best for: Organizations whose advisor works through Avant’s distribution network.

‍

Avant is a technology services distributor that supports independent advisors selling cloud, communications, and CX solutions.

‍

Why choose Avant as your Five9 distributor? Five9 reported receiving a top sales performance accolade from Avant in 2023 (reference: Business Wire). That reflects active Five9 sales through Avant’s advisor base.

‍

20. Pax8

Best for: Managed service providers that want to add Five9 to the cloud services they resell.

‍

Pax8 is a cloud marketplace that MSPs use to buy, bundle, and bill cloud software for their clients. It lists the Five9 cloud contact center in its communications category.

‍

Why choose Pax8 as your Five9 distributor? For MSP-led buyers, Pax8 adds Five9 to the same marketplace and billing system the provider already uses for its other cloud services.

‍

Looking for a Five9 reseller? Relay can help.

Picking a Five9 reseller from 1,400 partners is a bit like picking a restaurant from a phone book: everyone says they’re great, and the menu prices are missing. Relay fixes that. It uses AI-powered procurement intelligence to show what other agencies paid for Five9, which partners they used, and which contract terms they negotiated. You walk into vendor conversations with real benchmarks instead of a single quote and a hopeful smile. Talk to us

‍

FAQs About Five9 Resellers

‍

1. How can government agencies implement Five9 solutions?

Agencies have three main routes: buy directly from Five9, work with a value-added reseller, or buy through a distributor that holds a cooperative contract. Whichever route you take, start with due diligence in Relay. A quote and a contract timeline aren’t enough on their own. AI-powered procurement intelligence shows what peer agencies paid and which terms they secured, so you decide on evidence rather than a single vendor’s offer.

‍

2. What is the difference between a Five9 reseller and a Five9 distributor?

A Five9 reseller sells directly to the end customer and usually handles implementation, integration, and support. A Five9 distributor, such as a technology solutions distributor or a public sector aggregator, sits one level up. It supplies Five9 to resellers, advisors, and MSPs, and often holds the contract vehicles those partners sell through.

‍

3. How do I verify that a Five9 partner is authorized?

Start with Five9’s partner locator and its annual Global Partner Awards, which name partners publicly each year. Then check the partner’s own Five9 page or press releases. For public sector purchases, confirm that the partner and the Five9 product are listed on the contract vehicle you plan to use, and check the contract’s end date.

‍

4. Which contract vehicles can public sector buyers use to purchase Five9?

Five9 is listed through DLT on E&I Cooperative, NCPA, and OMNIA Partners contracts, and NWN delivered Five9 under the Massachusetts ITT72 statewide contract. Vehicles change and expire. Ask any Five9 partner for the current contract number, its expiration date, any ordering guide, and your agency’s eligibility to use it before you issue a purchase order.

‍

5. Does buying through a Five9 partner cost more than buying direct?

Not necessarily. Partners often bundle implementation, network, or support services that would otherwise be bought separately. Partner sales are also the norm for Five9: partner-influenced business made up more than 80% of its new bookings in 2024 (reference: Business Wire). Compare total contract cost, not just per-seat pricing.

‍

6. What services do Five9 partners offer beyond licensing?

Most Five9 partners offer some mix of contact center design, IVR and routing setup, CRM integration, AI agent configuration, workforce management, training, and ongoing managed services. Systems integrators such as Deloitte Digital and TTEC Digital focus on strategy and integration. Network providers such as AT&T Business add voice transport and carrier support.

‍

7. Can a Five9 reseller help migrate an on-premises contact center to the cloud?

Yes. Migration is a core part of what many Five9 partners do. A reseller can map existing call flows, port phone numbers, rebuild IVR logic, integrate CRM and workforce tools, and run parallel testing before cutover. Ask partners for references from migrations of a similar size and complexity to yours.

‍