One of these is probably true on your campus.
Most of the people who call us are still at the "this isn't working and I don't know what the options are" phase — which is the right time to talk, not too early.
A platform is up for renewal and the increase is larger than anyone budgeted for.
Departments have bought overlapping systems and nobody has a view of what the institution pays in total.
You've started looking for vendors and come back with a list of names, and no sense of which ones actually serve institutions your size.
A renewal you're entitled to exercise produces no new price at all.
