Active Projects
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EOP Compliance & Mass Notification Readiness
Emergency Management · Public Utility Compliance
High Priority
About this project
The District faces a state-mandated Emergency Operations Plan requirement for Tennessee water systems, yet the current EOP version, review cycle, and mass notification capabilities remain unresolved. Gaps exposed during a recent winter storm elevate legal and operational risk to service continuity and public safety.
The opportunity
New water-rate revenue effective June 1, 2026 expands the District's funding capacity, and an existing $12,000 annual emergency management technology allocation provides a near-term budget pathway. Acting within the current fiscal cycle addresses a non-discretionary compliance mandate while advancing the District's stated digital customer-service and mass-notification initiative.
Sourcewell
Discuss this project →Mass Notification System Modernization for Emergency Readiness
Emergency Management · Public Safety
High Priority
About this project
The District's current mass notification vendor is unidentified, creating a measurable gap in reliable emergency communications for staff and residents—a risk made tangible during a recent winter storm. Tennessee water systems face EOP compliance mandates, and the District's own strategic plan explicitly prioritizes digital mass-notification capability.
The opportunity
The District's EOP compliance mandate and an active strategic initiative for mass-notification modernization create a well-aligned, timely case for investment. Confirmed cooperative purchasing eligibility can streamline procurement and reduce administrative burden, while recently approved rate adjustments signal increased operational funding capacity heading into the next budget cycle.
Sourcewell
Discuss this project →Web Accessibility & Digital Portal Compliance
Web Accessibility · Digital Compliance
High Priority
About this project
The District has an active obligation to meet WCAG 2.2 Level AA standards for its public-facing digital properties, with no current solution identified. Unresolved accessibility gaps create legal exposure and limit equitable access to services for residents with disabilities.
The opportunity
A defined compliance standard—WCAG 2.2 Level AA—provides a concrete, actionable project scope that cannot be indefinitely deferred. Addressing this now reduces legal risk, supports equitable service delivery, and positions the initiative for alignment with upcoming fiscal planning cycles.
Fleet Telematics & Transportation Safety Upgrade
Fleet Management · Public Safety
High Priority
About this project
The District operates a mixed fleet of patrol, administrative, and animal control vehicles with existing GPS coverage but no dash cameras or driver behavior monitoring. This gap creates measurable liability exposure, and a confirmed vehicle acquisition initiative presents a timely opportunity to address it comprehensively.
The opportunity
New water-rate revenue effective June 1, 2026 expands operational funding capacity, and Sourcewell membership enables streamlined cooperative procurement. Bundling advanced telematics with planned vehicle acquisitions maximizes value, reduces per-unit cost, and strengthens fleet accountability from day one.
Sourcewell
Discuss this project →Cybersecurity Credential & Endpoint Governance Readiness
Cybersecurity Governance · IT Risk Management
High Priority
About this project
The District maintains an active but unfunded cybersecurity awareness initiative, with no formal credential management solution or documented password security policy in place. As IT hardware procurement expands and a future water treatment plant increases the operational footprint, the attack surface and latent risk exposure will grow accordingly.
The opportunity
Planned infrastructure investment and expanding IT assets create a strategic window to establish credential and endpoint governance before risk scales with the environment. Aligning this initiative with the District's upcoming budget cycle and rate-funded revenue growth supports proactive, cost-effective risk mitigation.