Active Projects
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Close the EOP Compliance Gap for West Knox Utility District
Emergency Management · Public Safety
High Priority
About this project
West Knox Utility District, a Tennessee community water system, has a clear regulatory mandate to maintain an Emergency Operations Plan but currently has none in place. With only basic alerting capabilities and documented incidents at related county entities, the district faces meaningful compliance exposure and operational risk to essential water service continuity.
The opportunity
Knox County's active strategic focus on Emergency Management and Public Safety creates a favorable alignment for prioritizing this gap ahead of the FY2027 budget cycle. Addressing the EOP mandate now reduces regulatory exposure, strengthens incident response readiness, and positions the district to leverage available state and federal preparedness funding.
Cybersecurity Infrastructure Modernization for Public Utilities
Cybersecurity · IT Modernization
High Priority
About this project
West Knox Utility District maintains an existing cybersecurity footprint but lacks a documented, comprehensive strategy covering network security, endpoint management, vulnerability protection, monitoring, and backup. Gaps in these areas—compounded by security incidents in related county entities—elevate operational and public service continuity risk.
The opportunity
The Tennessee Clean Water State Revolving Fund offers a defined grant window specifically covering cybersecurity improvements for utility districts, with minimal local match typically required. Acting within the current funding cycle allows the district to close critical infrastructure gaps, align with Knox County's IT and Cybersecurity Modernization initiative, and responsibly steward the existing $250,000 annual IT budget.
Tennessee Clean Water State Revolving Fund
Discuss this project →Web Accessibility & Digital Compliance Remediation
Digital Accessibility · Regulatory Compliance
High Priority
About this project
The district has committed to WCAG 2.0 A/AA web accessibility standards but has not achieved verified compliance, leaving residents with potential barriers to accessing public digital services. Unresolved gaps carry legal exposure and equity risk, particularly for users relying on assistive technologies.
The opportunity
Proactively closing accessibility gaps ahead of any formal audit or complaint reduces legal liability and aligns with the upcoming fiscal planning cycle. Existing platform infrastructure provides a cost-efficient path to compliance, making this an actionable, lower-barrier investment in equitable public service delivery.
Fleet Management System Upgrade and Modernization
Fleet Operations · IT Modernization
High Priority
About this project
The district operates a utility service fleet with an existing fleet management solution that may no longer meet evolving operational or reporting needs. No immediate crisis is documented, but the current platform represents a potential gap in efficiency, data visibility, and alignment with broader county-level Fleet & Transportation strategic goals.
The opportunity
With the FY2027 budget cycle emerging as the primary planning horizon, now is the time to assess fleet technology needs and build a business case. Cooperative purchasing vehicles are already in use, simplifying procurement structuring and reducing administrative burden when the district is ready to act.
BuyBoard
Discuss this project →