Active Projects
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County-Wide CAD System Modernization
Emergency Communications · Public Safety Technology
High Priority
About this project
A formal Emergency Communications Strategic Planning Report has identified a county-wide Computer-Aided Dispatch system as a critical operational gap for Metro Dispatch. Without modernization, dispatch reliability, NIMS compliance, and emergency response coordination remain at risk for residents and first responders.
The opportunity
A $2.7M budget allocation for 911 Systems in 2026, combined with active grant windows including HSGP, BRIC, and COPS TEP, creates a well-funded, time-sensitive procurement window. Acting now aligns with fiscal-year planning cycles and cooperative purchasing pathways that reduce procurement complexity.
Emergency Preparedness & NIMS Compliance Remediation
Emergency Management · Compliance & Risk
High Priority
About this project
Metro Dispatch faces critical gaps in emergency preparedness, including unresolved EOP status, absent exercise documentation, and unmet NIMS compliance requirements. These deficiencies elevate operational and regulatory risk across the county's emergency management posture.
The opportunity
NIMS and EOP mandates make this a non-discretionary priority, and identified gaps signal an overdue remediation effort. Grant funding through emergency management programs—including HSGP and BRIC—is available now, aligning with near-term budget and compliance timelines.
Mass Notification System Modernization
Emergency Management · Public Safety
High Priority
About this project
The county's current mass notification system has an unresolved contract status, creating continuity risk for emergency communications. Combined with gaps in EOP documentation and exercise records, NIMS and emergency preparedness compliance obligations remain unmet.
The opportunity
Active grant programs, including HSGP and BRIC, align directly with emergency communications upgrades, and significant capital funding is budgeted for 911 systems in the upcoming fiscal cycle. Modernizing now reduces service disruption risk and positions the county to meet compliance mandates ahead of grant deadlines.
Digital Accessibility & Website Modernization Compliance
Digital Accessibility · Web Modernization
High Priority
About this project
Metro Dispatch has an active procurement underway requiring WCAG 2.1 AA compliance, alongside a broader website modernization initiative. Non-compliance carries legal exposure and limits equitable public access to critical government services and information.
The opportunity
An in-flight RFP with a defined compliance standard creates an immediate window to address accessibility mandates and modernize public-facing digital infrastructure. Acting within the current procurement cycle reduces legal risk and supports equitable service delivery for all residents.
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