Active Projects
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Emergency Operations Plan & Mass Notification Modernization
Emergency Management · Public Safety
High Priority
About this project
The utility lacks a publicly available Emergency Operations Plan and relies on fragmented, unintegrated notification channels—creating single-point failure risks and a documented preparedness gap. An EOP review mandate reinforces the urgency of formalizing response protocols and consolidating emergency communications.
The opportunity
A $5.2 million county-level allocation for an improved emergency alert system is approved, with FEMA BRIC and HSGP grants available as matching opportunities. Acting within the current budget cycle maximizes funding alignment and directly reduces operational and public safety risk.
FEMA BRIC
Discuss this project →ADA Title II Web Accessibility Remediation
ADA Compliance · Digital Accessibility
High Priority
About this project
The utility maintains a published accessibility statement, but the applicable WCAG conformance level is unspecified, indicating a likely gap against the ADA Title II/WCAG 2.1 AA standard. A firm federal compliance deadline of April 26, 2028 creates a regulatory driver to audit and remediate all public-facing digital portals.
The opportunity
The 2028 deadline establishes a defined remediation window, and the approved $126 million FY 2026–2027 budget and six-year capital improvements plan signal available capital for prioritized compliance initiatives. Acting within the current fiscal cycle allows for phased remediation, reduces regulatory exposure, and ensures equitable digital access for all residents served.
Fleet Telematics & Transportation Safety Program
Fleet Safety · Public Works Operations
High Priority
About this project
As a municipal electric utility, operational staff face elevated risks from line work, backing collisions, and winter driving conditions, yet no formal telematics or proactive safety monitoring program is in place. This gap limits driver behavior oversight, incident response capability, and defensible documentation for liability and risk management purposes.
The opportunity
Fleet electrification is an active strategic initiative, creating a timely opportunity to integrate telematics alongside EV infrastructure investment within the current capital improvements plan. NEVI-aligned funding and an approved multi-year capital budget support technology adoption now, reducing operational risk while advancing safety and stewardship goals.
IT & Cybersecurity Modernization for Municipal Utility
IT Modernization · Cybersecurity Compliance
High Priority
About this project
The utility has identified IT and cybersecurity modernization as an active strategic initiative, yet formal posture documentation and compliance mandate status remain unconfirmed—creating measurable gaps in operational resilience. With nearly $930K in annual IT and software spend, the infrastructure investment is active but lacks a documented security baseline.
The opportunity
The approved FY 2026–2027 budget of $126 million, anchored by a six-year capital improvements plan, establishes a clear funding pathway for near-term IT modernization. Acting within this capital planning cycle allows the utility to formalize cybersecurity posture, reduce operational risk, and align technology investments with long-range infrastructure goals.
GIS, Outage Management & Communications Integration
Utility Operations · Emergency Management
High Priority
About this project
The utility operates fragmented, unintegrated communication channels across GIS, outage management, and customer notifications, creating gaps in situational awareness and unified response. This split ecosystem increases operational risk and limits the utility's ability to coordinate effectively during outages or emergencies.
The opportunity
A $5.2 million county investment in emergency alerting and an approved six-year capital plan create a co-investment moment to unify these systems now. FEMA BRIC and HSGP grant programs offer eligible funding pathways, and acting within the current budget cycle maximizes alignment with approved capital priorities.