Active Projects
{{number}} projects identified for {{city}}
Fleet Telematics & Transportation Safety Modernization
Fleet Safety · Public Works Technology
High Priority
About this project
An internal audit identified control weaknesses, incomplete incident documentation, and non-compliance with defensive driving requirements, with crash-related costs exceeding $1.3M and liability claims surpassing $483K. These findings expose the agency to significant financial and operational risk, driving an already budget-approved fleet telematics and asset-management modernization initiative.
The opportunity
Leadership commitment is confirmed and fleet modernization is funded within the FY27–FY32 Capital Improvements Budget, creating a clear window to act. Cooperative purchasing agreements are in place to streamline procurement, reducing time-to-implementation and accelerating measurable safety and compliance outcomes.
Cybersecurity & Credential Management Modernization
Cybersecurity · IT Modernization
High Priority
About this project
MWS faces active compliance mandates for information security and credential management, with an existing security posture that includes foundational tools but identifiable gaps. New security-focused positions approved for FY26/FY27 and a $7.7M+ increase in IT contractual licensing signal both urgency and organizational readiness to address these risks.
The opportunity
Budget is allocated, headcount is approved, and FY27 planning is underway — creating a narrow, high-readiness window to advance credential and cybersecurity controls. Acting now aligns with compliance mandates, supports the broader IT & Cybersecurity Modernization initiative, and reduces operational risk to critical public water infrastructure.
Web Accessibility & Digital Inclusion Compliance
Digital Accessibility · Regulatory Compliance
High Priority
About this project
Metropolitan Water Services faces a mandated WCAG 2.1 Level AA compliance requirement across public-facing digital properties, including its web presence and the hubNashville platform. A newly approved Digital Accessibility Specialist position signals organizational commitment, but gaps remain that carry legal and equity risk for residents relying on accessible public services.
The opportunity
The FY26/FY27 budget cycle includes approved headcount and a confirmed increase in IT contractual licensing exceeding $7.7M, creating a funded, time-sensitive procurement window. Acting now aligns investment with budget availability, satisfies the compliance mandate, and ensures equitable digital access for all residents served by MWS.
IT Infrastructure & Endpoint Management Modernization
IT Modernization · Cybersecurity & Endpoint Management
High Priority
About this project
MWS has identified significant technology gaps across endpoint security, network operations, and software platforms, with new IT positions budgeted for FY27 to address recognized operational deficiencies. A fragmented tool ecosystem increases integration complexity, security exposure, and compliance risk for a critical public utility serving residents daily.
The opportunity
The FY27–FY32 Capital Improvements Budget includes approved funding for IT modernization initiatives, with cooperative purchasing vehicles already in place to accelerate procurement. Acting within the current planning window aligns technology investments with staffing buildout and reduces operational and compliance risk ahead of fiscal-year commitments.
Water Utility Emergency Operations & Alert Integration
Emergency Management · Public Works Resilience
High Priority
About this project
MWS lacks a documented, utility-specific Emergency Operations Plan and Flood Preparedness Plan, and water-service alerts remain unintegrated with the Metro-wide emergency notification system. A severe winter storm event exposed jurisdiction-wide service vulnerability, elevating operational and public safety risk for residents dependent on water infrastructure.
The opportunity
Flood resilience and mitigation planning is an approved strategic priority, and a prior FEMA Flood Mitigation Assistance application signals eligibility for federal funding pathways worth revisiting. Formalizing an EOP and integrating water-specific alerts now reduces service disruption risk and positions MWS ahead of the upcoming capital planning cycle.
FEMA Flood Mitigation Assistance (historical, status unknown)
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