Active Projects
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Fleet Safety & Telematics Modernization
Fleet Safety · Public Transit Technology
High Priority
About this project
METRO has experienced multiple severe fleet-involved incidents—including two pedestrian fatalities and a collision with life-threatening injuries—within a recent timeframe. Transit police vehicles currently lack dash-cam and telematics capabilities, creating critical safety, liability, and accountability gaps requiring immediate remediation.
The opportunity
FTA grant programs explicitly funding intelligent transit technology provide a substantial and accessible funding path, and established cooperative purchasing agreements support accelerated procurement. Acting within the current budget cycle directly reduces public safety risk and strengthens operational accountability across the fleet.
FTA Low-No Program
Discuss this project →Privileged Access Management Implementation
Cybersecurity · IT Modernization
High Priority
About this project
METRO has identified a gap in controlling and auditing privileged credential access across its IT environment, with a Q4 2026 procurement forecasted to address it. Without a PAM solution in place, critical systems remain exposed to insider threats, unauthorized access, and audit risk.
The opportunity
The Q4 2026 procurement timeline creates a well-defined, near-term window to act. The FTA Urbanized Area Formula Program has been identified as a potential cybersecurity funding source, and cooperative purchasing vehicles are confirmed and available to streamline acquisition.
Urbanized Area Formula Program
Discuss this project →Emergency Operations Plan & Incident Management Modernization
Emergency Management · Public Safety
High Priority
About this project
An outdated Emergency Operations Plan, key-person dependency in emergency management staffing, and an expiring mass notification contract create compounding public safety risks. Together, these gaps reduce operational resilience and leave the agency vulnerable during critical incidents.
The opportunity
The concurrent expiration of the mass notification contract and active investments in mobile command and public safety infrastructure create a well-aligned, time-sensitive window for modernization. Addressing these gaps now supports mission continuity, strengthens incident response, and aligns with the agency's current strategic and budget commitments.
Mass Notification System Replacement and Modernization
Emergency Management · Public Safety
High Priority
About this project
An expiring mass notification contract is leaving a critical gap in the agency's ability to reliably alert staff and residents during emergencies. Combined with an outdated Emergency Operations Plan and key-person risk in emergency management staffing, this gap elevates operational and public safety risk.
The opportunity
The contract expiration creates a defined, near-term procurement window that aligns with the agency's active emergency preparedness and public safety strategic priorities. Acting within the current fiscal cycle enables continuity of service, supports EOP modernization, and may qualify for available federal transit and preparedness funding.
Web Accessibility & Document Compliance Remediation
Digital Accessibility · Regulatory Compliance
High Priority
About this project
METRO operates under a WCAG 2.1 Level AA accessibility mandate with a hard compliance deadline of April 2027, requiring ongoing document remediation and accessible digital workflows. Failure to maintain compliance creates legal exposure and limits equitable public access to transit services and information.
The opportunity
The April 2027 deadline establishes a firm planning and procurement window within the current fiscal cycle, making proactive action essential to avoid last-minute remediation costs and compliance risk. Addressing accessibility now supports equitable service delivery and aligns with FY budget planning and cooperative purchasing pathways already in place.
Modernize IT and Cybersecurity Infrastructure
IT Modernization · Cybersecurity
High Priority
About this project
METRO's IT environment faces growing cybersecurity risk alongside identified gaps in emergency preparedness, including an outdated emergency operations plan and an expiring mass notification contract. With nearly $40 million in annual IT and software spend, the organization has both the capacity and strategic mandate to address infrastructure and security vulnerabilities.
The opportunity
The FY2027 revised budget includes a $15 million increase for transit and technology costs, and the FTA Urbanized Area Formula Program provides an eligible funding path for cybersecurity initiatives. Acting within the current fiscal cycle aligns investment with budget availability, cooperative purchasing vehicles, and active strategic priorities.