Active Projects
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EOP Review & Mass Notification Modernization
Emergency Management · Public Safety
High Priority
About this project
Knox County's Emergency Operations Plan is overdue for review, and a documented history of error-filled evacuation alerts signals critical mass-notification gaps. Active NIMS adoption and EOP maintenance mandates, alongside a CAD modernization initiative, elevate compliance and operational risk for residents and first responders.
The opportunity
An awarded FEMA RCPG grant of $911,354 with EOP maintenance conditions, combined with the newly adopted FY 2026–2027 budget and approved State Homeland Security Program funds, creates a funded, time-sensitive window to close preparedness gaps and strengthen regional emergency coordination.
FEMA RCPG
Discuss this project →Credential Security and Identity Management Modernization
Cybersecurity · IT Modernization
High Priority
About this project
A documented password-security gap identified through compliance mandates has prompted the replacement of an outdated credential workflow with a more secure solution. An active strategic initiative to update IT security-management and acceptable-use policies reinforces the urgency of closing this gap to reduce organizational risk.
The opportunity
The adopted FY 2026–2027 budget includes a $362,485 increase in IT funding, creating a timely window for cybersecurity investment. FEMA's Homeland Security Grant Program represents a potential future funding path, and cooperative procurement vehicles are available to streamline acquisition and protect public funds.
FEMA Homeland Security Grant Program
Discuss this project →Fleet Safety Compliance and AVL-GPS Program Expansion
Fleet Management · Public Safety
High Priority
About this project
An internal audit identified critical fleet management deficiencies—missing accident documentation, take-home vehicle GPS noncompliance, and overdue preventive maintenance—creating measurable liability and operational risk. An existing AVL-GPS contract signals a need to expand utilization and close compliance gaps rather than rebuild from the ground up.
The opportunity
A $3.7 million increase in Public Safety funding and an active capital improvement plan create a favorable budget window to act on audit findings this fiscal cycle. Addressing these gaps now reduces liability exposure, supports a listed strategic fleet safety initiative, and leverages cooperative procurement vehicles already available to the county.
Sourcewell
Discuss this project →Web & Document Accessibility Compliance Program
Web Accessibility · Digital Equity
High Priority
About this project
The county has launched a countywide digital-accessibility improvement program targeting WCAG 2.1 Level AA compliance, with gaps in both web portals and document accessibility creating legal exposure and barriers to equitable public service delivery. Existing document software adoption within the school system provides a foundation for broader countywide standardization.
The opportunity
The WCAG 2.1 compliance mandate establishes a defined legal risk deadline, and the recently adopted FY 2026-2027 budget — including a $362,485 increase in IT funding — creates a near-term procurement window. Established cooperative purchasing agreements are in place, simplifying procurement and accelerating time to compliance.
Sourcewell
Discuss this project →Countywide Endpoint Visibility & IT Operations Management
IT Modernization · Cybersecurity
High Priority
About this project
Knox County's expanded IT staffing and a $362,485 IT budget increase signal readiness to close gaps in endpoint visibility and systems management. An active IT security policy update initiative and a growing cybersecurity compliance environment elevate operational risk if monitoring capabilities are not modernized.
The opportunity
The newly adopted FY 2026-2027 budget provides direct funding capacity, and cooperative procurement vehicles are in place to streamline acquisition. Acting within this fiscal cycle aligns technology investment with organizational readiness and supports ongoing compliance and security policy objectives.
FEMA Homeland Security Grant Program
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