Active Projects
{{number}} projects identified for {{city}}
Web Accessibility & WCAG 2.1 Compliance Remediation
Web Accessibility · Regulatory Compliance
High Priority
About this project
HPUD faces a federally mandated WCAG 2.1 accessibility deadline of April 26, 2027, requiring its public-facing website and documents to meet digital accessibility standards. Failure to comply creates legal exposure and restricts equitable public access to essential utility services and information.
The opportunity
With the April 2027 deadline approaching, near-term procurement action is needed to allow adequate time for remediation, testing, and validation. HPUD's established IT and software budget provides a viable funding pathway, and acting within the current fiscal cycle reduces compliance risk and avoids costly last-minute remediation.
NCS Pearson Inc.
Discuss this project →Fleet Telematics & Safety Controls Modernization
Fleet Safety Management · Utility Operations
High Priority
About this project
HPUD manages a vehicle asset base valued at $4.8M gross without documented fleet controls, telematics, or safety technology in place. This gap creates unaddressed operational and liability risk for a utility district responsible for continuous public service delivery.
The opportunity
With over $1.2M in annual IT and software spend and a favorable county funding environment, HPUD is positioned to prioritize fleet safety within the current budget cycle. Addressing this gap now reduces operational risk and strengthens asset stewardship across the district's vehicle fleet.
Emergency Operations Plan Compliance and Coordination
Emergency Management · Utility District Compliance
High Priority
About this project
HPUD operates under dual EOP mandates from Tennessee state requirements and federal AWIA/SDWA regulations, yet no current EOP revision date has been documented, signaling a potential compliance gap. Regional public safety incidents have heightened preparedness awareness, and existing county mass-notification infrastructure may require coordination to avoid redundancy and ensure effective emergency response.
The opportunity
Ongoing state and federal compliance pressure creates immediate urgency to close the EOP gap before an incident or audit triggers liability. Addressing this now allows HPUD to align with regional emergency infrastructure, strengthen public safety outcomes, and position the initiative within the upcoming fiscal planning cycle.
Cybersecurity Modernization for Public Utility Infrastructure
IT Modernization · Cybersecurity
High Priority
About this project
HPUD maintains existing security tooling but lacks a documented, comprehensive cybersecurity posture, while regional incidents at Knox County Schools have elevated awareness of shared infrastructure risk. With over $1.2M in annual IT spend and no confirmed cybersecurity roadmap, gaps in endpoint protection and credential management pose growing operational risk to utility service continuity.
The opportunity
The State and Local Cybersecurity Grant Program represents a potential near-term funding pathway, and alignment with Knox County's active IT modernization initiatives supports a favorable budget environment for investment. Acting within the current fiscal cycle positions HPUD to reduce operational risk, strengthen infrastructure resilience, and demonstrate responsible stewardship of public utility assets.
State and Local Cybersecurity Grant Program
Discuss this project →