Active Projects
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Emergency Mass Notification & Operations Plan Modernization
Emergency Management · Utility Compliance
High Priority
About this project
A January 2026 water main break exposed critical gaps in outbound mass notification, drawing public criticism and regulatory scrutiny under SDWA Section 1433 and Texas emergency notification rules. The utility currently lacks a formal outbound notification platform, elevating both compliance and public safety risk.
The opportunity
FY 2026-27 funding is already approved for emergency response, and grant programs targeting public-alert and warning technology offer additional cost offsets with no incumbent to displace. Acting now addresses active compliance mandates, restores public trust, and aligns with leadership's re-evaluation of emergency systems.
Next Generation Warning System Grant
Discuss this project →Cybersecurity Posture Modernization for Public Water Infrastructure
IT Modernization · Cybersecurity Compliance
High Priority
About this project
EP Water operates under active compliance mandates including SDWA Section 1433 and Texas cybersecurity incident reporting requirements, creating measurable risk to critical infrastructure continuity. With over $16.8 million in annual IT spend and approved FY 2026–27 budget allocations, gaps in privileged access management and endpoint oversight remain unaddressed.
The opportunity
FY 2026–27 funding is already approved and strategic IT initiatives are confirmed, creating an immediate window to act without budget uncertainty. Addressing compliance mandates now reduces audit exposure, strengthens infrastructure resilience, and supports responsible stewardship of public utility resources.
Web Accessibility & Digital Services Compliance
Web Accessibility · Digital Services Modernization
High Priority
About this project
Public-facing digital portals have identified WCAG 2.1 Level AA compliance gaps with a hard regulatory deadline of April 2027 and no remediation plan in place. This exposes the utility to legal risk while creating access barriers for residents who rely on digital services for billing, alerts, and account management.
The opportunity
Budget is already approved for website and digital services initiatives, and the April 2027 deadline creates a defined window to act within the current fiscal cycle. Addressing compliance now reduces legal exposure, improves equitable resident access, and positions the utility to expand customer-facing digital capabilities without timeline pressure.
Texas DIR
Discuss this project →Fleet Telematics & Driver Safety Program
Fleet Safety · Liability & Compliance
High Priority
About this project
The utility carries documented vehicle-liability exposure, a prior regulatory fine for fleet-equipment violations, and significant self-insurance liabilities. Existing field operations technology provides a foundation for telematics and driver coaching, but no formal program is in place to close compliance and risk gaps.
The opportunity
Cooperative purchasing agreements are confirmed, reducing procurement lead time and administrative burden. Addressing fleet compliance and liability risk now aligns with the approved FY 2026–27 safety and security budget, supporting stewardship of public funds and reducing long-term self-insurance exposure.
Texas DIR
Discuss this project →SCADA & Operational Technology Infrastructure Upgrade
IT Modernization · Utility Operations
High Priority
About this project
The FY 2026-27 budget includes approved allocations for SCADA, automation, and asset management, reflecting active investment in modernizing operational technology infrastructure. Aging or fragmented OT systems present continuity and compliance risks for critical utility services serving the public.
The opportunity
Funding is approved and designated for this initiative, making the current fiscal cycle the optimal window for procurement and implementation. Advancing SCADA and automation modernization now strengthens operational resilience, supports regulatory compliance, and positions the utility for long-term infrastructure stewardship.
Texas DIR
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