Active Projects
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Web Accessibility & Digital Portal Compliance
ADA Compliance · Digital Services Modernization
High Priority
About this project
East Ridge has identified gaps in public-facing digital services and portals that conflict with ADA Title II and WCAG 2.1 mandates, creating legal exposure and limiting equitable resident access. A compliance deadline of April 26, 2028 is confirmed, and inaction elevates both litigation risk and reputational harm.
The opportunity
Funding for an accessibility-compliant website and digital contact systems is already in place, and an incoming City Manager in May 2026 creates a near-term prioritization window. Advancing this initiative now supports FY planning alignment, reduces compliance risk, and ensures equitable digital access for all residents.
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Discuss this project →Strengthen Emergency Operations Plan & Mass Notification
Emergency Management · Public Safety
High Priority
About this project
East Ridge lacks a publicly verified Emergency Operations Plan and has an unconfirmed mass notification system, leaving residents and responders exposed during incidents like the recent flash flooding. General state emergency management mandates apply, and these gaps elevate both operational and compliance risk.
The opportunity
A new City Manager taking office in May 2026 creates a near-term window to advance emergency preparedness priorities, supported by over $618K in annual emergency management and public safety technology spend. Homeland Security grant funding is anticipated in FY27, making early planning and procurement alignment critical to capturing those resources.
Homeland Security grants
Discuss this project →Fleet Telematics & Transportation Safety Modernization
Fleet Management · Public Safety
High Priority
About this project
East Ridge currently lacks documented telematics for its municipal fleet, creating gaps in data-driven oversight, maintenance planning, and liability management. A documented insurance claim and recurring maintenance costs signal operational risk, with no systematic monitoring in place to prevent escalation.
The opportunity
Fleet modernization is an explicit FY2027 budget line item, providing a defined funding pathway with no identified competing initiatives. The incoming City Manager's May 2026 start creates a near-term window to advance this project alongside broader technology prioritization efforts.
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Discuss this project →Strengthen Endpoint Security Across County IT Infrastructure
Cybersecurity · IT Modernization
High Priority
About this project
Hamilton County and East Ridge have growing IT budgets and active software contracts, but no confirmed cybersecurity mandates or standardized endpoint protections have been identified. With annual IT and software spend exceeding $1M, unmanaged endpoint risk represents a meaningful operational and data stewardship gap.
The opportunity
Hamilton County's FY2026 budget includes a confirmed cybersecurity software grant and new allocations for software and county-wide computing needs, creating a timely funding pathway. The early 2026 IT contract renewal cycle and incoming city leadership provide a natural window to prioritize endpoint security investments.
Hamilton County cybersecurity grant
Discuss this project →Modernize Citizen-Facing Digital Services & Contact Systems
Digital Services · IT Modernization
High Priority
About this project
The City has a funded, high-confidence initiative to modernize public-facing digital services and contact systems alongside a new accessibility-compliant website. Without action, gaps in citizen engagement and ADA Title II / WCAG compliance create growing legal, operational, and equity risk ahead of the 2028 federal deadline.
The opportunity
The incoming City Manager in May 2026 creates a near-term window to advance digital modernization priorities, and the FY2027 budget includes allocations supportive of IT and software investments. Acting now aligns with compliance timelines, cooperative procurement vehicles, and the City's stated strategic direction.
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