Active Projects
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Emergency Operations Plan Development for Water Systems
Emergency Management · Public Safety
High Priority
About this project
No documented Emergency Operations Plan exists for this water system, creating a direct compliance gap under regulatory mandates governing utility emergency preparedness. Recent severe weather declarations in the service area have elevated operational risk, and a fragmented notification ecosystem leaves staff and residents without a unified alert capability during emergencies.
The opportunity
Active strategic investment in emergency communications equipment signals organizational readiness and budget capacity to address preparedness gaps now. Consolidating notification systems and formalizing an EOP reduces regulatory exposure, strengthens continuity of essential services, and aligns with the current capital planning cycle.
Mass Notification System Modernization
Emergency Management · Public Safety
High Priority
About this project
The utility currently relies on a fragmented communication ecosystem limited to outage notifications, with no comprehensive mass-notification capability for broader emergency events. Compliance mandates for Emergency Operations Plans and recurring severe weather declarations in the service area elevate operational and public safety risk.
The opportunity
Active leadership alignment and a defined strategic initiative signal budget intent and readiness to act. Consolidating fragmented communication platforms now reduces compliance exposure, strengthens emergency response, and may be advanced through state master agreements to streamline procurement.
State master agreements
Discuss this project →Fleet Safety Technology Integration for Public Fleet Modernization
Fleet Management · Public Safety
High Priority
About this project
The utility's fleet operations currently lack documented safety-technology requirements and visibility into claims and controls, creating preventive risk and incident evidence gaps. An active vehicle procurement underway—with a firm bid deadline in August 2026—presents a critical window to embed safety standards before new assets are deployed.
The opportunity
Aligning safety technology adoption with the current procurement cycle avoids costly retrofits and establishes accountability from day one of new vehicle deployment. Capital infrastructure spending signals available budget capacity, and state master agreement pathways may support streamlined, compliant procurement.
State master agreements
Discuss this project →Web Accessibility & Digital Portal Compliance
ADA Compliance · Digital Accessibility
High Priority
About this project
The utility currently has no program in place to meet its ADA/WCAG 2.1 website accessibility mandate, creating legal exposure and barriers to equitable public access for ratepayers and residents. Without a remediation plan, the organization risks non-compliance and potential civil liability as the April 2028 deadline approaches.
The opportunity
The April 2028 compliance deadline provides a defined planning horizon, making now the right time to scope, budget, and procure a remediation solution within the upcoming fiscal cycle. State master agreement policies may support streamlined cooperative procurement, reducing administrative burden and time to implementation.
State master agreements
Discuss this project →Unified Endpoint and Credential Security Modernization
IT Modernization · Cybersecurity
High Priority
About this project
The organization operates across a fragmented IT vendor environment with no unified endpoint management solution and identified gaps in credential and password security. An active IT staffing vacancy signals growing recognition of these risks, while limited current investment in consolidated tooling leaves systems and staff credentials exposed.
The opportunity
Incoming IT leadership and an open General Manager position create a natural window for technology evaluation and consolidation. Addressing endpoint visibility and credential management now reduces operational risk and positions the organization for more efficient, secure infrastructure ahead of the upcoming fiscal planning cycle.