Active Projects
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EAM/CMMS Modernization and Platform Consolidation
IT Modernization · Utility Operations
High Priority
About this project
Austin Water's fragmented legacy asset management platforms are creating operational inefficiencies and siloed data across the utility. An active RFP and expiring incumbent contract establish a hard deadline for transitioning to a unified, cloud-based EAM/CMMS solution aligned with citywide IT centralization goals.
The opportunity
The open procurement window and expiring contract create immediate urgency, while capital budget increases and a robust annual IT spend confirm strong funding capacity. Acting within the current fiscal cycle supports operational continuity, reduces compliance risk, and advances the utility's modernization mandate.
IT Operations & Endpoint Management Standardization
IT Modernization · Cybersecurity & Compliance
High Priority
About this project
Austin Water's fragmented technology environment and an active citywide IT centralization effort have created urgent gaps in endpoint visibility, operational consistency, and cybersecurity posture. New executive leadership, including a recently appointed CIO and interim CISO, is actively reassessing technology strategy, elevating both risk and the need for standardized IT operations.
The opportunity
Allocated budget increases for IT consulting and cloud services confirm near-term funding availability, and cybersecurity grant programs offer additional cost offsets. Acting within the current fiscal cycle aligns with leadership's strategic review window and supports compliance, continuity, and stewardship of public infrastructure.
Credential Security & Cybersecurity Compliance Modernization
Cybersecurity · IT Modernization
High Priority
About this project
Active compliance mandates require immediate cybersecurity improvements, including password security and SCADA/operational technology protections. Incoming CISO leadership and a citywide IT centralization effort are creating a critical re-evaluation window for existing security tooling, elevating both compliance and operational risk.
The opportunity
Cybersecurity password security compliance is non-deferrable, and confirmed budget increases alongside SLCGP and BJA FY 2026 JAG Local Formula grant funding provide direct, accessible funding paths. Acting within the current fiscal cycle positions the organization to close compliance gaps, reduce operational exposure, and align with strategic IT leadership priorities.
Fleet Safety Monitoring & Telematics Enhancement
Fleet Safety · Risk & Liability Management
High Priority
About this project
Recent vehicle collisions have resulted in active lawsuits and a significant rise in claims liability, while past audits flagged frequent crashes and deferred maintenance. The existing telematics program lacks video evidence capability, limiting incident documentation and legal defensibility.
The opportunity
A budget-approved connected-vehicle and EV transition initiative creates a near-term procurement window, and cooperative purchasing agreements reduce procurement complexity. Acting now reduces lawsuit exposure, strengthens driver accountability, and aligns with the current fiscal planning cycle.
Unified Emergency Alert & Incident Coordination Modernization
Emergency Management · Public Safety
High Priority
About this project
Austin Water faces documented gaps in emergency preparedness, including fragmented alert coordination, inconsistent incident communication, and limited real-time operational visibility. Annual EOP review requirements and Texas water system security mandates are active compliance drivers, and recent after-action reviews have elevated public and regulatory scrutiny.
The opportunity
The EMPG grant offers a direct funding path, and approved budget increases for emergency management software confirm fiscal-year readiness to act. Consolidating fragmented systems now reduces compliance risk, strengthens incident response, and protects continuity of service for the residents Austin Water serves.
Web Accessibility & Digital Citizen Services Modernization
Digital Accessibility · Citizen Services
High Priority
About this project
Austin Water must achieve WCAG 2.1 Level AA web accessibility compliance by April 26, 2027, while advancing active Digital Experience modernization and Citizen Portal initiatives. Failure to meet the deadline creates legal exposure and limits equitable access to essential utility services for all residents.
The opportunity
The April 2027 compliance deadline establishes a firm procurement window, and budget-approved digital initiatives confirm available funding and organizational readiness. Cooperative purchasing agreements offer a streamlined path to act within the current fiscal cycle and deliver accessible, resident-facing services on time.
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