From 110K+ entities monitored
Pre-RFP signals for
<div class='ecard'><div class='ecard-header'><div><div class='ecard-name'>City of Portland</div><div class='ecard-meta'>County Government · OR</div></div><div class='ecard-header-right'><span class='badge badge-hot'>High Intent</span></div></div><div class='ecard-signals'><div class='signal-item'><div class='signal-title'>Evaluating replacement of 25-year-old AMANDA permitting system</div><div class='signal-body-text'>The City of Portland's Permitting & Development bureau is evaluating a replacement for its 25-year-old AMANDA permitting system with a $120,000 carryover budget, seeking a modern, customer-centric solution. This modernization requires customer service software, ticketing systems, help centers, messaging capabilities, and analytics to improve permit processing and public interactions. No RFP has been issued; this is pre-solicitation intelligence.</div></div><div class='signal-item'><div class='signal-title'>Modern permitting system improves Portland customer service experience</div><div class='signal-body-text'>The City of Portland's aging permitting infrastructure creates processing delays that deter development activity and reduce permit fee revenue. By deploying integrated customer service and analytics capabilities, the bureau can accelerate permit cycles, enhance applicant satisfaction, and demonstrate measurable ROI—justifying the $120,000 investment to stakeholders.</div></div></div><div class='ecard-contacts'><div class='ecard-contacts-label'>Key Contacts · 5 verified by Pursuit</div><div class='contact-list'><div class='contact-row'><div class='contact-info'><span class='contact-name'>Stephen Himes</span><span class='contact-title'>Division Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Lila Pigott</span><span class='contact-title'>Interim Division Manager of Digital Services</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>David Kuhnhausen</span><span class='contact-title'>Interim Director</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Sylvester Donelson, Jr.</span><span class='contact-title'>Chief Procurement Officer</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Eric Kutch</span><span class='contact-title'>Director, Portland Permitting & Development</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div></div></div><div class='ecard-footer'><a class='ecard-source-link' href='https://www.portland.gov/budget/documents/mayors-fy-2026-27-proposed-budget-decision-package-report/download#page=155' target='_blank'>View source · Jul 2026 to Jun 2027</a><span class='ecard-timing'>⏱ Pre-RFP — no solicitation issued</span></div></div>
<div class='ecard'><div class='ecard-header'><div><div class='ecard-name'>Las Positas College</div><div class='ecard-meta'>County Government · CA</div></div><div class='ecard-header-right'><span class='badge badge-hot'>High Intent</span></div></div><div class='ecard-signals'><div class='signal-item'><div class='signal-title'>District seeking to replace current helpdesk software solution</div><div class='signal-body-text'>Chabot-Las Positas Community College District is actively seeking to replace its current helpdesk software, which they find oversized, costly, and feature-bloated. A district committee is evaluating solutions that prioritize end-user input and AI capabilities—directly aligning with customer service software, ticketing systems, and analytics offerings. No RFP has been issued; this is pre-solicitation intelligence.</div></div><div class='signal-item'><div class='signal-title'>Streamline student support with modern ticketing and analytics</div><div class='signal-body-text'>Las Positas College's current helpdesk system drains operational budgets while failing to meet student and staff expectations, directly impacting institutional satisfaction metrics. By consolidating to a right-sized solution, the district can redirect savings toward core educational priorities while improving response times and support quality across campus operations.</div></div></div><div class='ecard-contacts'><div class='ecard-contacts-label'>Key Contacts · 5 verified by Pursuit</div><div class='contact-list'><div class='contact-row'><div class='contact-info'><span class='contact-name'>Joel Gagnon</span><span class='contact-title'>Dean of Student Services</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Christopher Crone</span><span class='contact-title'>Dsps Director</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Rajinder Samra</span><span class='contact-title'>Director of Research, Planning, and Institutional Effectiveness</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Steve Gunderson</span><span class='contact-title'>Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Madina Qaderi</span><span class='contact-title'>Director of Finance</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div></div></div><div class='ecard-footer'><a class='ecard-source-link' href='https://www.laspositascollege.edu/gv/assets/docs/2025-2026/2026March_Presidents%20Presentation.pdf#page=34' target='_blank'>View source · 2026-05-06</a><span class='ecard-timing'>⏱ Pre-RFP — no solicitation issued</span></div></div>
<div class='ecard'><div class='ecard-header'><div><div class='ecard-name'>Germantown School District</div><div class='ecard-meta'>County Government · WI</div></div><div class='ecard-header-right'><span class='badge badge-hot'>High Intent</span></div></div><div class='ecard-signals'><div class='signal-item'><div class='signal-title'>Board of Education discussing five year Incident IQ subscription purchase</div><div class='signal-body-text'>Germantown School District's Board of Education is discussing a five-year subscription purchase with Incident IQ, signaling plans to enhance their service management capabilities. This initiative aligns with needs for ticketing systems, reporting analytics, and customer service software to streamline operations. No RFP has been issued; this is pre-solicitation intelligence.</div></div><div class='signal-item'><div class='signal-title'>Streamline student support with integrated ticketing and analytics</div><div class='signal-body-text'>Germantown School District's multi-year commitment signals budget allocation toward reducing help desk response times and improving staff productivity across departments. By locking in subscription costs, the district addresses operational efficiency gaps while securing predictable IT spending—enabling measurable improvements in service delivery and stakeholder satisfaction.</div></div></div><div class='ecard-contacts'><div class='ecard-contacts-label'>Key Contacts · 5 verified by Pursuit</div><div class='contact-list'><div class='contact-row'><div class='contact-info'><span class='contact-name'>Russell Ewert</span><span class='contact-title'>Board President</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Eric Brown</span><span class='contact-title'>Board Vice President</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Michael Loth</span><span class='contact-title'>Board Treasurer</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Brittany Altendorf</span><span class='contact-title'>Director of Business & Auxiliary Services</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Christopher Reuter</span><span class='contact-title'>Superintendent of Schools</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div></div></div><div class='ecard-footer'><a class='ecard-source-link' href='https://www.youtube.com/watch?v=94FPBYt0WSU&t=5474' target='_blank'>View source · 2026-04-28</a><span class='ecard-timing'>⏱ Pre-RFP — no solicitation issued</span></div></div>