From 110K+ entities monitored
Pre-RFP signals for
<div class='ecard'><div class='ecard-header'><div><div class='ecard-name'>Chemung County</div><div class='ecard-meta'>County Government · NY</div></div><div class='ecard-header-right'><span class='badge badge-hot'>High Intent</span></div></div><div class='ecard-signals'><div class='signal-item'><div class='signal-title'>Procuring AI-powered virtual assistant to handle call volumes</div><div class='signal-body-text'>Chemung County Departments of Social Services and Mental Hygiene are procuring an AI-powered virtual assistant to handle high call volumes and improve customer service, replacing their previous vendor. This initiative requires omnichannel communication platforms and conversational AI solutions to manage customer interactions effectively. No RFP has been issued; this is pre-solicitation intelligence.</div></div><div class='signal-item'><div class='signal-title'>Improve customer service with conversational AI automation</div><div class='signal-body-text'>Chemung County's transition away from TipCo Automated Systems signals budget reallocation toward modernized contact center infrastructure that reduces operational costs and staff burden. By consolidating fragmented communication channels, the county can redirect resources to direct service delivery while meeting constituent expectations for faster response times.</div></div></div><div class='ecard-contacts'><div class='ecard-contacts-label'>Key Contacts · 5 verified by Pursuit</div><div class='contact-list'><div class='contact-row'><div class='contact-info'><span class='contact-name'>Tricia Wise</span><span class='contact-title'>Purchasing Director</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Peter Buzzetti</span><span class='contact-title'>Director</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Ashley Vaughn</span><span class='contact-title'>Fiscal Officer</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Aaron Dowd</span><span class='contact-title'>Information Technology Specialist Ii</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Mindy Banfield</span><span class='contact-title'>Commissioner of Human Services</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div></div></div><div class='ecard-footer'><a class='ecard-source-link' href='https://chemungcony.api.civicclerk.com/v1/Meetings/GetMeetingFileStream(fileId=8423,plainText=false)#page=211' target='_blank'>View source · 2026-02-05</a><span class='ecard-timing'>⏱ Pre-RFP — no solicitation issued</span></div></div>
<div class='ecard'><div class='ecard-header'><div><div class='ecard-name'>San Diego County</div><div class='ecard-meta'>County Government · CA</div></div><div class='ecard-header-right'><span class='badge badge-hot'>High Intent</span></div></div><div class='ecard-signals'><div class='signal-item'><div class='signal-title'>Seeking contractor to consolidate and modernize Interactive Voice Services</div><div class='signal-body-text'>San Diego County is planning to consolidate and modernize its Interactive Voice Services with a 5-year technology refresh, requiring IVR, ACD, call recording, and outbound dialing capabilities. This initiative presents an opportunity for providers of omnichannel communication platforms and cloud contact center services to address the County's modernization needs. No RFP has been issued; this is pre-solicitation intelligence.</div></div><div class='signal-item'><div class='signal-title'>Modernize customer communications with AI-powered contact center platform</div><div class='signal-body-text'>San Diego County's fragmented voice services create operational silos that delay citizen inquiries and increase staff handling times across departments. By consolidating to a unified platform, the County can reduce per-call costs, improve first-contact resolution, and free resources for higher-value public services.</div></div></div><div class='ecard-contacts'><div class='ecard-contacts-label'>Key Contacts · 5 verified by Pursuit</div><div class='contact-list'><div class='contact-row'><div class='contact-info'><span class='contact-name'>Sheena Figueroa</span><span class='contact-title'>Chief, Procurement Services</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Lara Kirsch</span><span class='contact-title'>I.t. Principal</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Kimberly Painter</span><span class='contact-title'>Administrative Analyst</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Venkat Ramamoorthy</span><span class='contact-title'>Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Ahmed Khattab</span><span class='contact-title'>IT Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div></div></div><div class='ecard-footer'><a class='ecard-source-link' href='https://production-pursuit-documents.s3.us-east-2.amazonaws.com/entity/6542a35ba129cb65b87affdd/dff8af6080c71e979f87ebd579e7170412f6b752accff69d1b82bdf6ebb9a600.pdf#page=1195' target='_blank'>View source · </a><span class='ecard-timing'>⏱ Pre-RFP — no solicitation issued</span></div></div>
<div class='ecard'><div class='ecard-header'><div><div class='ecard-name'>Comal Independent School District</div><div class='ecard-meta'>County Government · TX</div></div><div class='ecard-header-right'><span class='badge badge-active'>Active Signal</span></div></div><div class='ecard-signals'><div class='signal-item'><div class='signal-title'>District addressing communication gaps following student tragedy incident</div><div class='signal-body-text'>Comal Independent School District is addressing parent and student concerns about communication failures following a student tragedy, with stakeholders demanding improved clarity, transparency, and two-way engagement. The district's need for better crisis communication aligns with omnichannel communication platforms and proactive notification services. No RFP has been issued.</div></div><div class='signal-item'><div class='signal-title'>Streamlined notifications enhance emergency response coordination district-wide</div><div class='signal-body-text'>Comal Independent School District faces reputational and legal exposure from inadequate crisis response protocols, risking further community erosion and potential liability claims. Implementing automated, coordinated notification and response systems directly addresses the district's operational gaps, enabling faster stakeholder engagement and documented accountability during critical incidents.</div></div></div><div class='ecard-contacts'><div class='ecard-contacts-label'>Key Contacts · 5 verified by Pursuit</div><div class='contact-list'><div class='contact-row'><div class='contact-info'><span class='contact-name'>Kevin Fain</span><span class='contact-title'>Director of Client Services & It Infrastructure</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Sarah Permenter</span><span class='contact-title'>Executive Director of Community Relations</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Daniel Mendez</span><span class='contact-title'>Director</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Denise Ayala</span><span class='contact-title'>Director of Student Services</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>John Chapman</span><span class='contact-title'>Superintendent of Schools</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div></div></div><div class='ecard-footer'><a class='ecard-source-link' href='https://www.youtube.com/watch?v=Vbx_CnzoQRE&t=1765' target='_blank'>View source · 2026-04-23</a><span class='ecard-timing'>⏱ Pre-RFP — no solicitation issued</span></div></div>