3 entities actively seeking solutions — right now.

Pursuit detects live staffing crises across Richmond County, Lake County, and City of Norwich—159K+ calls, reduced hours, funding gaps—signaling urgent We Answer demand. Win before RFP; these three represent thousands more in-market opportunities waiting.

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See 3 opportunities ↓

SLED entities monitored

110K+

Documents processed monthly

3M+

Before RFPs drop

6–18mo

Earlier than the competition

92 days

From 110K+ entities monitored

Pre-RFP signals for

<div class='ecard'><div class='ecard-header'><div><div class='ecard-name'>Richmond County</div><div class='ecard-meta'>County Government · GA</div></div><div class='ecard-header-right'><span class='badge badge-active'>Active Signal</span></div></div><div class='ecard-signals'><div class='signal-item'><div class='signal-title'>Exploring AI agents and consolidating call center operations</div><div class='signal-body-text'>Richmond County is actively discussing ways to improve its call center operations, which currently handles 159,639 annual calls with a 79% answer rate while facing budget constraints and staffing cuts. The department is exploring AI agents and service consolidation to address citizen needs, making 24/7 call answering and virtual receptionist services with bilingual support directly relevant to their goals. No RFP has been issued; this is pre-solicitation intelligence.</div></div><div class='signal-item'><div class='signal-title'>Richmond County improves citizen service with 24/7 call answering</div><div class='signal-body-text'>Richmond County's 21% call abandonment rate directly impacts citizen satisfaction and creates compliance exposure for unresolved service requests. By outsourcing overflow handling, the department can redirect limited staff to complex cases while reducing operational strain—delivering measurable service improvements without internal hiring costs.</div></div></div><div class='ecard-contacts'><div class='ecard-contacts-label'>Key Contacts · 5 verified by Pursuit</div><div class='contact-list'><div class='contact-row'><div class='contact-info'><span class='contact-name'>Kelly Yahari</span><span class='contact-title'>Operations Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Joan West</span><span class='contact-title'>Customer Service - Office Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Norma Lee</span><span class='contact-title'>Customer Service - Cis Program Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Lewis Avery</span><span class='contact-title'>Assistant Director</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Andy Penick</span><span class='contact-title'>Director of Procurement</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div></div></div><div class='ecard-footer'><a class='ecard-source-link' href='https://www.youtube.com/watch?v=3gT6on5TnIY&t=14725' target='_blank'>View source · </a><span class='ecard-timing'>⏱ Pre-RFP — no solicitation issued</span></div></div> <div class='ecard'><div class='ecard-header'><div><div class='ecard-name'>City of Norwich</div><div class='ecard-meta'>County Government · CT</div></div><div class='ecard-header-right'><span class='badge badge-hot'>High Intent</span></div></div><div class='ecard-signals'><div class='signal-item'><div class='signal-title'>Human Services front desk position funding exhausted at fiscal year end</div><div class='signal-body-text'>The City of Norwich is facing a staffing reduction at its Human Services department, with a front desk position being eliminated at fiscal year-end due to budget constraints, leaving a significant gap in call handling and appointment scheduling that currently processes over 100 weekly calls. This situation creates an immediate need for 24/7 call answering and virtual receptionist services to maintain continuity in resident support. No RFP has been issued; this is pre-solicitation intelligence.</div></div><div class='signal-item'><div class='signal-title'>24/7 virtual receptionist eliminates front desk staffing gaps</div><div class='signal-body-text'>The City of Norwich risks degraded resident satisfaction and delayed service access as call volume exceeds remaining staff capacity, potentially straining community trust. Outsourcing front-desk functions enables the department to redirect limited resources toward case management and program delivery while maintaining service quality standards.</div></div></div><div class='ecard-contacts'><div class='ecard-contacts-label'>Key Contacts · 5 verified by Pursuit</div><div class='contact-list'><div class='contact-row'><div class='contact-info'><span class='contact-name'>Mike Wolak</span><span class='contact-title'>Senior Center Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Erin Haggan</span><span class='contact-title'>Recreation Advisory Board</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>John Salomone</span><span class='contact-title'>City Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Robert V. Scalise</span><span class='contact-title'>Director of Human Resources</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Raymond Larose</span><span class='contact-title'>It Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div></div></div><div class='ecard-footer'><a class='ecard-source-link' href='https://www.youtube.com/watch?v=ihOfvtmn2j4&t=3211' target='_blank'>View source · 2026-04-15</a><span class='ecard-timing'>⏱ Pre-RFP — no solicitation issued</span></div></div>

Why needs Pursuit

92 days

Earlier to every deal

Pursuit customers engage an average of 92 days before the competition finds the same opportunity — giving Keeper Security's team time to shape the deal and show up as the trusted partner before any RFP is written.

2.5M

Documents processed monthly

Pursuit reads 2.5 million government documents monthly — meeting minutes, strategic plans, budget filings, and FOIA records — surfacing the signals that matter to Keeper Security's ICP before they become public solicitations.

73%

Of deals are decided before the RFP drops

By the time a formal solicitation is published, the winning vendor is usually already in the room. Pursuit gets your team there first — with the context, contacts, and credibility to shape the deal before anyone else knows it exists.

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See We Answer's full pipeline in Pursuit

These three are a sample of what Pursuit surfaces for We Answer across 110,000+ entities matched to your ICP. Book time to see your full ICP‑matched opportunity list — with contacts, signals, and source documents for every account.

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