3 entities actively seeking solutions — right now.

Pursuit detects live signals from government entities pursuing AI-powered contact centers—Evanston's 311 chatbot initiative, LA County's CIS requirements, Temple Terrace's active UC RFP. Win before procurement closes; these three represent thousands more opportunities in market.

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See 3 opportunities ↓

SLED entities monitored

110K+

Documents processed monthly

3M+

Before RFPs drop

6–18mo

Earlier than the competition

92 days

From 110K+ entities monitored

Pre-RFP signals for

<div class='ecard'><div class='ecard-header'><div><div class='ecard-name'>City of Evanston</div><div class='ecard-meta'>County Government · IL</div></div><div class='ecard-header-right'><span class='badge badge-active'>Active Signal</span></div></div><div class='ecard-signals'><div class='signal-item'><div class='signal-title'>Planning to implement AI chatbot to reduce 311 inquiry volume</div><div class='signal-body-text'>The City of Evanston is planning to implement an AI chatbot to reduce inquiry volume to its 311 services, signaling a need for modernized contact center capabilities. This initiative aligns with demand for cloud contact center platforms, virtual agent systems, and omnichannel support tools. No RFP has been issued; this is pre-solicitation intelligence.</div></div><div class='signal-item'><div class='signal-title'>Streamline citizen service requests with AI-powered omnichannel support</div><div class='signal-body-text'>The City of Evanston's 311 chatbot initiative addresses mounting operational costs from manual inquiry handling, freeing staff to focus on complex cases requiring human judgment. By automating routine requests, the city can demonstrate measurable cost savings and service speed improvements—key metrics for justifying continued investment in contact center modernization.</div></div></div><div class='ecard-contacts'><div class='ecard-contacts-label'>Key Contacts · 5 verified by Pursuit</div><div class='contact-list'><div class='contact-row'><div class='contact-info'><span class='contact-name'>Luke Stowe</span><span class='contact-title'>City Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Cynthia Vargas</span><span class='contact-title'>Communications and Engagement Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Dmitry Shub</span><span class='contact-title'>Chief Information Officer (cio) & Division Manager, Information Technology</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Tammi Nunez</span><span class='contact-title'>Purchasing Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>EL Da' Sheon Nix</span><span class='contact-title'>Director of Evanston Community Relations</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div></div></div><div class='ecard-footer'><a class='ecard-source-link' href='https://www.youtube.com/watch?v=udAAo4OyJH0&t=1079' target='_blank'>View source · 2026-03-09</a><span class='ecard-timing'>⏱ Pre-RFP — no solicitation issued</span></div></div> <div class='ecard'><div class='ecard-header'><div><div class='ecard-name'>Los Angeles County</div><div class='ecard-meta'>County Government · CA</div></div><div class='ecard-header-right'><span class='badge badge-hot'>High Intent</span></div></div><div class='ecard-signals'><div class='signal-item'><div class='signal-title'>Outlined requirements for Customer Information System with advanced call routing</div><div class='signal-body-text'>Los Angeles County is planning a Customer Information System with advanced call routing, AI-powered readbacks, payment arrangements, real-time data integration, call monitoring, and whisper coaching capabilities. This initiative directly aligns with cloud contact center platforms, virtual agent systems, and interaction analytics offerings. No RFP has been issued yet.</div></div><div class='signal-item'><div class='signal-title'>Streamline citizen interactions with integrated contact center solutions</div><div class='signal-body-text'>Los Angeles County's CIS initiative addresses critical service delivery gaps by enabling real-time payment processing and intelligent call routing, reducing constituent wait times and improving first-contact resolution rates. By automating readback and coaching functions, the county can standardize service quality across departments while freeing staff to focus on complex cases—directly lowering operational costs and enhancing citizen satisfaction.</div></div></div><div class='ecard-contacts'><div class='ecard-contacts-label'>Key Contacts · 5 verified by Pursuit</div><div class='contact-list'><div class='contact-row'><div class='contact-info'><span class='contact-name'>Michele Callagan</span><span class='contact-title'>Procurement Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Adam Martinez</span><span class='contact-title'>Chief Information Officer</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Alfredo Reyes</span><span class='contact-title'>Networking and Technical Support Supervisor</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Prisilla Wong</span><span class='contact-title'>Application Development Supervisor</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Kam Saremi</span><span class='contact-title'>Application Development and Webmaster</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div></div></div><div class='ecard-footer'><a class='ecard-source-link' href='https://file.lacounty.gov/SDSInter/ceo/agendas/1202141_02.18.26Agenda.pdf#page=121' target='_blank'>View source · 2026-03-17</a><span class='ecard-timing'>⏱ Pre-RFP — no solicitation issued</span></div></div> <div class='ecard'><div class='ecard-header'><div><div class='ecard-name'>City of Temple Terrace</div><div class='ecard-meta'>County Government · FL</div></div><div class='ecard-header-right'><span class='badge badge-hot'>High Intent</span></div></div><div class='ecard-signals'><div class='signal-item'><div class='signal-title'>Issuing RFP for cloud-based Unified Communications and call center solution</div><div class='signal-body-text'>The City of Temple Terrace is actively planning to replace their 2009 Mitel system with a cloud-based Unified Communications and hosted call center solution requiring HIPAA and CJIS compliance. This modernization creates demand for cloud contact center platforms, virtual agent systems, workforce engagement tools, and interaction analytics capabilities. No RFP has been issued yet—this is pre-solicitation intelligence.</div></div><div class='signal-item'><div class='signal-title'>Modernizing customer service operations with advanced contact center technology</div><div class='signal-body-text'>The City of Temple Terrace's 15-year-old Mitel infrastructure creates escalating maintenance costs and security vulnerabilities that threaten regulatory compliance. By consolidating to a modern, integrated cloud platform, the city can reduce operational expenses, eliminate legacy system dependencies, and ensure continuous service availability for critical public communications.</div></div></div><div class='ecard-contacts'><div class='ecard-contacts-label'>Key Contacts · 5 verified by Pursuit</div><div class='contact-list'><div class='contact-row'><div class='contact-info'><span class='contact-name'>Sally Cabrera</span><span class='contact-title'>Information Technology Director</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>James Ingram</span><span class='contact-title'>Finance Director</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Sally Sanders</span><span class='contact-title'>Police Records Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Sheryl Shingleton</span><span class='contact-title'>Services Division Commander</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Amy Huchla</span><span class='contact-title'>Public Safety Telecommunications Supervisor</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div></div></div><div class='ecard-footer'><a class='ecard-source-link' href='https://www.templeterrace.gov/DocumentCenter/View/7706#page=22' target='_blank'>View source · 2026-03-25</a><span class='ecard-timing'>⏱ Pre-RFP — no solicitation issued</span></div></div>

Why needs Pursuit

92 days

Earlier to every deal

Pursuit customers engage an average of 92 days before the competition finds the same opportunity — giving Keeper Security's team time to shape the deal and show up as the trusted partner before any RFP is written.

2.5M

Documents processed monthly

Pursuit reads 2.5 million government documents monthly — meeting minutes, strategic plans, budget filings, and FOIA records — surfacing the signals that matter to Keeper Security's ICP before they become public solicitations.

73%

Of deals are decided before the RFP drops

By the time a formal solicitation is published, the winning vendor is usually already in the room. Pursuit gets your team there first — with the context, contacts, and credibility to shape the deal before anyone else knows it exists.

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These three are just a sample of Talkdesk matches Pursuit has identified across 110,000+ companies in your ICP. Book a call to access your complete opportunity list with contacts, buying signals, and source documents.

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