3 entities actively seeking solutions — right now.

Pursuit detects live signals from City of Beaufort, Taylor, and Hutto—105-min response delays, 300 open tickets, and planned service management systems—revealing Serviceaide demand before RFPs. Act now; thousands more opportunities await in Pursuit.

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See 3 opportunities ↓

SLED entities monitored

110K+

Documents processed monthly

3M+

Before RFPs drop

6–18mo

Earlier than the competition

92 days

From 110K+ entities monitored

Pre-RFP signals for

<div class='ecard'><div class='ecard-header'><div><div class='ecard-name'>City of Beaufort</div><div class='ecard-meta'>County Government · SC</div></div><div class='ecard-header-right'><span class='badge badge-hot'>High Intent</span></div></div><div class='ecard-signals'><div class='signal-item'><div class='signal-title'>Addressing response time delays and high ticket volume issues</div><div class='signal-body-text'>The City of Beaufort is experiencing significant response-time delays, with acknowledgement times peaking at 105 minutes on July 23, 2026, driven by high ticket volume. This operational challenge indicates a critical need for municipal service management software, citizen request portals, and workflow automation tools to streamline request handling and reduce processing times. No RFP has been issued; this is pre-solicitation intelligence.</div></div><div class='signal-item'><div class='signal-title'>Streamline citizen requests with faster service delivery automation</div><div class='signal-body-text'>The City of Beaufort risks citizen dissatisfaction and service reputation damage as 105-minute acknowledgement delays erode public trust in municipal responsiveness. Deploying integrated service management and automation solutions directly addresses operational bottlenecks, enabling faster resolution cycles and measurable improvements in citizen satisfaction metrics.</div></div></div><div class='ecard-contacts'><div class='ecard-contacts-label'>Key Contacts · 5 verified by Pursuit</div><div class='contact-list'><div class='contact-row'><div class='contact-info'><span class='contact-name'>Charles Prezalor</span><span class='contact-title'>Senior Systems Engineer</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Tracy Bork</span><span class='contact-title'>Systems Administrator</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Scott Marshall</span><span class='contact-title'>City Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Danielle Logan</span><span class='contact-title'>City Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Danny Rozek</span><span class='contact-title'>City Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div></div></div><div class='ecard-footer'><a class='ecard-source-link' href='https://app.pursuit.us/d/eyJ2IjoxLCJvIjoiNjU0MmEyZmZhMTI5Y2I2NWI4N2EyYjc0IiwidSI6ImFIUjBjSE02THk5aVpXRjFabTl5ZEhOakxtRndhUzVqYVhacFkyTnNaWEpyTG1OdmJTOTJNUzlOWldWMGFXNW5jeTlIWlhSTlpXVjBhVzVuUm1sc1pWTjBjbVZoYlNobWFXeGxTV1E5TnpVek55eHdiR0ZwYmxSbGVIUTlabUZzYzJVcCIsImtpZCI6IjEiLCJwIjo2MSwiYyI6NzI4NH0.sYFcUiVBdkPqAkcHHSD26ilTU-WcMrM3wbK3T3h7KXY' target='_blank'>View source · 2026-09-08</a><span class='ecard-timing'>⏱ Pre-RFP — no solicitation issued</span></div></div> <div class='ecard'><div class='ecard-header'><div><div class='ecard-name'>City of Taylor</div><div class='ecard-meta'>County Government · TX</div></div><div class='ecard-header-right'><span class='badge badge-active'>Active Signal</span></div></div><div class='ecard-signals'><div class='signal-item'><div class='signal-title'>Service desk managing 181 critical tickets and 300 open tickets</div><div class='signal-body-text'>The City of Taylor is managing 181 critical tickets and 300 open tickets, indicating a heavily burdened service desk requiring immediate operational relief. Municipal service management software, citizen request portals, and workflow automation tools can directly address this backlog and improve ticket resolution efficiency. No RFP has been issued; this is pre-solicitation intelligence.</div></div><div class='signal-item'><div class='signal-title'>Streamline citizen requests with intelligent workflow automation</div><div class='signal-body-text'>The City of Taylor's 181 critical tickets represent escalating citizen dissatisfaction and potential service-level agreement breaches, creating reputational and contractual risk. Deploying asset and compliance management with AI virtual agents can reduce response times and prevent costly service failures that erode public trust.</div></div></div><div class='ecard-contacts'><div class='ecard-contacts-label'>Key Contacts · 2 verified by Pursuit</div><div class='contact-list'><div class='contact-row'><div class='contact-info'><span class='contact-name'>Claudia Parisella</span><span class='contact-title'>Support Services Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Jody Perry</span><span class='contact-title'>Fleet Services Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div></div></div><div class='ecard-footer'><a class='ecard-source-link' href='https://app.pursuit.us/d/eyJ2IjoxLCJvIjoiNjVhNjA0MDBjNzY5ZmExNmY2NTliOTVlIiwidSI6ImFIUjBjSE02THk5MFlYbHNiM0owZUM1aGNHa3VZMmwyYVdOamJHVnlheTVqYjIwdmRqRXZUV1ZsZEdsdVozTXZSMlYwVFdWbGRHbHVaMFpwYkdWVGRISmxZVzBvWm1sc1pVbGtQVFU1TlRVc2NHeGhhVzVVWlhoMFBXWmhiSE5sS1E9PSIsImtpZCI6IjEiLCJwIjoyODQsImMiOjcyODR9.vQwbrEf4tp5GCO_JzlLhrhtqBojRRU-G6WSE0WIkBvw' target='_blank'>View source · 2026-09-08</a><span class='ecard-timing'>⏱ Pre-RFP — no solicitation issued</span></div></div> <div class='ecard'><div class='ecard-header'><div><div class='ecard-name'>City of Hutto</div><div class='ecard-meta'>County Government · TX</div></div><div class='ecard-header-right'><span class='badge badge-active'>Active Signal</span></div></div><div class='ecard-signals'><div class='signal-item'><div class='signal-title'>Planning centralized service ticket and asset management system</div><div class='signal-body-text'>The City of Hutto is planning to deploy a centralized service ticket and asset management system to improve IT issue tracking and achieve a 72-hour help desk response target. This initiative directly aligns with municipal service management software, workflow automation, and asset management capabilities. No RFP has been issued; this is pre-solicitation intelligence.</div></div><div class='signal-item'><div class='signal-title'>Streamline citizen requests with automated workflow solutions</div><div class='signal-body-text'>City of Hutto's centralized system addresses mounting operational costs from fragmented ticket handling and delayed issue resolution, directly reducing staff overhead and improving resource allocation. By establishing measurable 72-hour response benchmarks, the city positions itself to demonstrate fiscal accountability and operational efficiency gains that justify budget investment.</div></div></div><div class='ecard-contacts'><div class='ecard-contacts-label'>Key Contacts · 5 verified by Pursuit</div><div class='contact-list'><div class='contact-row'><div class='contact-info'><span class='contact-name'>David Reeves</span><span class='contact-title'>It Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Richard Martinez</span><span class='contact-title'>It Security Administrator</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Jumelx Pluviose</span><span class='contact-title'>Enterprise Solutions Analyst</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>James Earp</span><span class='contact-title'>City Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Matt Wojnowski</span><span class='contact-title'>Assistant City Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div></div></div><div class='ecard-footer'><a class='ecard-source-link' href='https://app.pursuit.us/d/eyJ2IjoxLCJvIjoiNjVhNjAzZmRjNzY5ZmExNmY2NTk5OWU0IiwidSI6ImFIUjBjSE02THk5M2QzY3VhSFYwZEc5MGVDNW5iM1l2Ukc5amRXMWxiblJEWlc1MFpYSXZWbWxsZHk4Mk1qQXlMMEZrYjNCMFpXUXRRblZrWjJWMExVWlpNakF5Tmc9PSIsImtpZCI6IjEiLCJwIjo1MjgsImMiOjcyODR9.56XPwzLjnQjsWOnB1N8bB8tbFXLw7Xa7eijUP6eh0f8' target='_blank'>View source · 2026-09-30</a><span class='ecard-timing'>⏱ Pre-RFP — no solicitation issued</span></div></div>

Why needs Pursuit

92 days

Earlier to every deal

Pursuit customers engage an average of 92 days before the competition finds the same opportunity — giving 's team time to shape the deal and show up as the trusted partner before any RFP is written.

2.5M

Documents processed monthly

Pursuit reads 2.5 million government documents monthly — meeting minutes, strategic plans, budget filings, and FOIA records — surfacing the signals that matter to 's ICP before they become public solicitations.

73%

Of deals are decided before the RFP drops

By the time a formal solicitation is published, the winning vendor is usually already in the room. Pursuit gets your team there first — with the context, contacts, and credibility to shape the deal before anyone else knows it exists.

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See Serviceaide (Agentic-AI Solutions) full pipeline in Pursuit

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