From 110K+ entities monitored
Pre-RFP signals for
<div class='ecard'><div class='ecard-header'><div><div class='ecard-name'>City of Albuquerque</div><div class='ecard-meta'>County Government · NM</div></div><div class='ecard-header-right'><span class='badge badge-hot'>High Intent</span></div></div><div class='ecard-signals'><div class='signal-item'><div class='signal-title'>FY27 budget addresses overwhelmed 311 call center capacity issues</div><div class='signal-body-text'>The City of Albuquerque's FY27 budget reveals a surge in abandoned 311 calls and declining answer rates, indicating their call center capacity is overwhelmed by constituent service requests. Construction document management and project management platforms could help streamline intake and resource allocation. No RFP has been issued; this is pre-solicitation intelligence.</div></div><div class='signal-item'><div class='signal-title'>Streamline constituent requests with integrated project management solutions</div><div class='signal-body-text'>The City of Albuquerque's rising abandoned call volume directly increases constituent frustration and delays critical service requests, eroding public trust and satisfaction metrics. By addressing root capacity constraints through better resource planning and intake management, the city can reduce service delays, improve constituent outcomes, and demonstrate fiscal responsibility in FY27.</div></div></div><div class='ecard-contacts'><div class='ecard-contacts-label'>Key Contacts · 5 verified by Pursuit</div><div class='contact-list'><div class='contact-row'><div class='contact-info'><span class='contact-name'>Iris Cordova</span><span class='contact-title'>Procurement Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Lawrence Davis</span><span class='contact-title'>Budget Officer</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Joe Saraphon</span><span class='contact-title'>Sheriff</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Jennifer Brokaw</span><span class='contact-title'>Associate Director of Budget and Finance</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Erika Eddy</span><span class='contact-title'>Digital Engagement Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div></div></div><div class='ecard-footer'><a class='ecard-source-link' href='https://www.cabq.gov/dfa/documents/fy27-proposed-budget-with-weblink-final-4-01-2026.pdf#page=185' target='_blank'>View source · 2026 to 2027</a><span class='ecard-timing'>⏱ Pre-RFP — no solicitation issued</span></div></div>
<div class='ecard'><div class='ecard-header'><div><div class='ecard-name'>City of Boston</div><div class='ecard-meta'>County Government · MA</div></div><div class='ecard-header-right'><span class='badge badge-hot'>High Intent</span></div></div><div class='ecard-signals'><div class='signal-item'><div class='signal-title'>Planning to replace Constituent Request Management CRM system</div><div class='signal-body-text'>The City of Boston is planning to replace its Constituent Request Management (CRM) system in the coming year, signaling an active initiative to upgrade their constituent services solution. This modernization effort creates demand for construction document management systems, cost planning tools, and schedule management capabilities to streamline operations. No RFP has been issued; this is pre-solicitation intelligence.</div></div><div class='signal-item'><div class='signal-title'>Streamline project delivery with integrated construction management platform</div><div class='signal-body-text'>City of Boston's CRM replacement initiative signals budget allocation toward constituent service infrastructure, creating fiscal urgency to finalize vendor selection before the fiscal year closes. Early engagement positions solution providers to shape requirements and secure implementation timelines that align with the city's capital planning cycle.</div></div></div><div class='ecard-contacts'><div class='ecard-contacts-label'>Key Contacts · 5 verified by Pursuit</div><div class='contact-list'><div class='contact-row'><div class='contact-info'><span class='contact-name'>Santiago Garces</span><span class='contact-title'>Chief Information Officer</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Casey Brock-Wilson</span><span class='contact-title'>Purchasing Agent</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Jessica Thomas</span><span class='contact-title'>Assistant Commissioner</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Courtney White</span><span class='contact-title'>Director of Constituent Services</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Flor Okeefe</span><span class='contact-title'>Director of Technology</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div></div></div><div class='ecard-footer'><a class='ecard-source-link' href='https://boston.gov/sites/default/files/file/2025/05/DoIT%20Budget%20Presentation%20FY26.pdf#page=11' target='_blank'>View source · 2026 to 2027</a><span class='ecard-timing'>⏱ Pre-RFP — no solicitation issued</span></div></div>
<div class='ecard'><div class='ecard-header'><div><div class='ecard-name'>City of Gaithersburg</div><div class='ecard-meta'>County Government · MD</div></div><div class='ecard-header-right'><span class='badge badge-hot'>High Intent</span></div></div><div class='ecard-signals'><div class='signal-item'><div class='signal-title'>Proposed budget to select or build CRM system</div><div class='signal-body-text'>The City of Gaithersburg is planning to select or build a Constituent Relationship Management (CRM) system in FY2027 with a $70,000 budget to improve constituent communication and data management. While this initiative focuses on CRM rather than construction management, the city's need for document management and professional services implementation aligns with capabilities in system deployment and data organization. No RFP has been issued; this is pre-solicitation intelligence.</div></div><div class='signal-item'><div class='signal-title'>Gaithersburg seeks construction management platform procurement solutions</div><div class='signal-body-text'>The City of Gaithersburg's $70,000 FY2027 budget allocation signals fiscal commitment to resolving fragmented public service request handling and constituent data silos. By consolidating request tracking and response workflows, the city can reduce administrative overhead and accelerate resolution times—directly improving constituent satisfaction and operational efficiency.</div></div></div><div class='ecard-contacts'><div class='ecard-contacts-label'>Key Contacts · 5 verified by Pursuit</div><div class='contact-list'><div class='contact-row'><div class='contact-info'><span class='contact-name'>Tom Lonergan</span><span class='contact-title'>Assistant City Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Tanisha Briley</span><span class='contact-title'>City Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Ruth Lutero</span><span class='contact-title'>Information Technology Director</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Kim Francisco</span><span class='contact-title'>Director of Finance</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Brian Helms</span><span class='contact-title'>Acting Director</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div></div></div><div class='ecard-footer'><a class='ecard-source-link' href='https://www.gaithersburgmd.gov/home/showpublisheddocument/16131/639113405178070000#page=504' target='_blank'>View source · </a><span class='ecard-timing'>⏱ Pre-RFP — no solicitation issued</span></div></div>