From 110K+ entities monitored
Pre-RFP signals for
<div class='ecard'><div class='ecard-header'><div><div class='ecard-name'>Utah State Board of Education</div><div class='ecard-meta'>County Government · UT</div></div><div class='ecard-header-right'><span class='badge badge-hot'>High Intent</span></div></div><div class='ecard-signals'><div class='signal-item'><div class='signal-title'>Seeking $150,000 ongoing funding for Public Education Hotline</div><div class='signal-body-text'>The Utah State Board of Education is seeking $150,000 in ongoing funding to expand the Public Education Hotline, as rising inquiry volume has overwhelmed the Internal Audit Department's capacity. This initiative requires omni-channel chatbot systems and SMS messaging services to automate and distribute incoming concerns efficiently. No RFP has been issued; this is pre-solicitation intelligence.</div></div><div class='signal-item'><div class='signal-title'>Automating inquiry management reduces education hotline bottlenecks</div><div class='signal-body-text'>The Utah State Board of Education faces escalating operational costs and staff burnout as manual inquiry handling diverts resources from core audit functions. By redirecting inquiry volume through automated systems, the organization can reduce per-contact handling expenses and reallocate internal capacity to higher-value compliance and oversight work.</div></div></div><div class='ecard-contacts'><div class='ecard-contacts-label'>Key Contacts · 4 verified by Pursuit</div><div class='contact-list'><div class='contact-row'><div class='contact-info'><span class='contact-name'>Debbie Davis</span><span class='contact-title'>Chief Audit Executive</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Courtney England</span><span class='contact-title'>Spectrum Exec. Director of Finance</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Sam Urie</span><span class='contact-title'>School Finance Director</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Carl Empey</span><span class='contact-title'>Finance Director</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div></div></div><div class='ecard-footer'><a class='ecard-source-link' href='https://app.pursuit.us/d/eyJ2IjoxLCJvIjoiNjczYmI3Mjg3NmQ3OGJjNDAwNjRmN2NkIiwidSI6ImFIUjBjSE02THk5MWMySmxMbUZ3YVM1amFYWnBZMk5zWlhKckxtTnZiUzkyTVM5TlpXVjBhVzVuY3k5SFpYUk5aV1YwYVc1blJtbHNaVk4wY21WaGJTaG1hV3hsU1dROU1qSTFOU3h3YkdGcGJsUmxlSFE5Wm1Gc2MyVXAiLCJraWQiOiIxIiwicCI6MTU4MiwiYyI6Nzk2N30.BQKVRa83iH3vJVG9Y0L0hsjV8uG3nLdT2CJ5A6Yim1o' target='_blank'>View source · 2026-10-01</a><span class='ecard-timing'>⏱ Pre-RFP — no solicitation issued</span></div></div>
<div class='ecard'><div class='ecard-header'><div><div class='ecard-name'>City of Georgetown</div><div class='ecard-meta'>County Government · KY</div></div><div class='ecard-header-right'><span class='badge badge-hot'>High Intent</span></div></div><div class='ecard-signals'><div class='signal-item'><div class='signal-title'>Addressing non-emergency call volume overwhelming staff operations</div><div class='signal-body-text'>The City of Georgetown is addressing a significant operational challenge: up to 75% of incoming call volume is non-emergency, consuming trained staff and overwhelming their call-taking operation. Conversational AI platforms and omni-channel chatbot systems can deflect routine inquiries, freeing staff for critical emergencies while improving response times. No RFP has been issued; this is pre-solicitation intelligence.</div></div><div class='signal-item'><div class='signal-title'>Streamline citizen interactions with intelligent automated response systems</div><div class='signal-body-text'>The City of Georgetown faces escalating operational costs as trained dispatchers handle routine administrative inquiries instead of emergency response, directly impacting budget allocation and service capacity. By automating non-emergency intake through SMS and messaging services, the city can reduce staffing strain, lower per-call handling costs, and redirect resources to critical public safety functions.</div></div></div><div class='ecard-contacts'><div class='ecard-contacts-label'>Key Contacts · 1 verified by Pursuit</div><div class='contact-list'><div class='contact-row'><div class='contact-info'><span class='contact-name'>Sarah James</span><span class='contact-title'>IT Liaison</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div></div></div><div class='ecard-footer'><a class='ecard-source-link' href='https://app.pursuit.us/d/eyJ2IjoxLCJvIjoiNjVhNjAzZjdjNzY5ZmExNmY2NTkyZmFhIiwidSI6ImFIUjBjSE02THk5M2QzY3VaMlZ2Y21kbGRHOTNibXQ1TG1kdmRpOUJaMlZ1WkdGRFpXNTBaWEl2Vm1sbGQwWnBiR1V2UVdkbGJtUmhMMTh4TURBMU1qQXlOaTAwTVRVPSIsImtpZCI6IjEiLCJwIjozLCJjIjo3OTY3fQ.UeHod3bJDuYYN2wyFqEl1ezs1bIG7wT0yM6z3alhhSs' target='_blank'>View source · 2026-10-05</a><span class='ecard-timing'>⏱ Pre-RFP — no solicitation issued</span></div></div>
<div class='ecard'><div class='ecard-header'><div><div class='ecard-name'>Orange County Employees Retirement System</div><div class='ecard-meta'>County Government · CA</div></div><div class='ecard-header-right'><span class='badge badge-active'>Active Signal</span></div></div><div class='ecard-signals'><div class='signal-item'><div class='signal-title'>Call center overwhelmed with 2,499 undesired outcomes from routine inquiries</div><div class='signal-body-text'>Orange County Employees Retirement System is experiencing significant call center strain, with 2,499 undesired outcomes—including 1,217 unanswered rings and 1,118 abandoned calls—out of 80,092 total incoming calls, indicating urgent need for call handling improvements. Conversational AI platforms, omni-channel chatbot systems, and automated registration services can reduce routine inquiry volume and improve call completion rates. No RFP has been issued; this is pre-solicitation intelligence.</div></div><div class='signal-item'><div class='signal-title'>Automated member communications reduce retirement inquiry processing delays</div><div class='signal-body-text'>Orange County Employees Retirement System faces escalating operational costs from staffing a call center handling 80,092 annual inquiries with a 3.1% failure rate, directly impacting budget allocation and service delivery efficiency. Automating routine member inquiries through SMS and data analytics visibility can unlock fiscal savings and redirect resources to complex benefit administration.</div></div></div><div class='ecard-contacts'><div class='ecard-contacts-label'>Key Contacts · 4 verified by Pursuit</div><div class='contact-list'><div class='contact-row'><div class='contact-info'><span class='contact-name'>Brenda Shott</span><span class='contact-title'>Assistant Ceo of Finance and Internal Operations</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Jeff Lamberson</span><span class='contact-title'>Director of Member Services</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Irene Warkentine</span><span class='contact-title'>Member Services Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Jenny Sadoski</span><span class='contact-title'>Director of I.t.</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div></div></div><div class='ecard-footer'><a class='ecard-source-link' href='https://app.pursuit.us/d/eyJ2IjoxLCJvIjoiNjliOWIxZjNjMTUxNGQzODgwNTdmMTJhIiwidSI6ImFIUjBjSE02THk5M2QzY3ViMk5sY25NdWIzSm5MM05wZEdWekwyMWhhVzR2Wm1sc1pYTXZabWxzWlMxaGRIUmhZMmh0Wlc1MGN5OHhNQzB4T1MweU1ESTJYM0psWjNWc1lYSmZZbTloY21SZmJXVmxkR2x1WnkxZmQyVmlYM0psWkhWalpXUXVjR1JtUHpFM09URTJNRFF3TlRNOSIsImtpZCI6IjEiLCJwIjoyODIsImMiOjc5Njd9.RNiw2dBoPybKbQ2DsBSFY3rOlLraqafrB1KQrQGNXwU' target='_blank'>View source · 2026-10-19</a><span class='ecard-timing'>⏱ Pre-RFP — no solicitation issued</span></div></div>