3 entities actively seeking solutions — right now.

Pursuit detects live signals from government entities—Township of Garden missing 108 calls, Port Saint Lucie's 311 center overstretched, Antioch's language access mandate—revealing NiCE opportunities before RFPs. Win deals by acting on real-time intent; thousands more signals await in Pursuit.

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See 3 opportunities ↓

SLED entities monitored

110K+

Documents processed monthly

3M+

Before RFPs drop

6–18mo

Earlier than the competition

92 days

From 110K+ entities monitored

Pre-RFP signals for

<div class='ecard'><div class='ecard-header'><div><div class='ecard-name'>City of Port Saint Lucie</div><div class='ecard-meta'>County Government · FL</div></div><div class='ecard-header-right'><span class='badge badge-active'>Active Signal</span></div></div><div class='ecard-signals'><div class='signal-item'><div class='signal-title'>311 call center overstretched with insufficient call taker staffing</div><div class='signal-body-text'>The City of Port Saint Lucie's 311 call center handles approximately 71,592 resident calls annually with only 25 staff members, leaving the team significantly overstretched. This capacity challenge creates an urgent need for cloud contact center platforms, AI-powered customer experience solutions, and workflow orchestration to improve call handling efficiency and citizen engagement. No RFP has been issued; this is pre-solicitation intelligence.</div></div><div class='signal-item'><div class='signal-title'>Citizen engagement platform reduces 311 service wait times</div><div class='signal-body-text'>The City of Port Saint Lucie's 71,592 annual 311 calls spread across 25 staff members creates significant operational risk and citizen satisfaction gaps that directly impact municipal service delivery and public trust. Addressing this staffing-to-volume imbalance through workflow automation and intelligent call routing can reduce response times, lower operational costs, and free resources for higher-value resident services.</div></div></div><div class='ecard-contacts'><div class='ecard-contacts-label'>Key Contacts · 5 verified by Pursuit</div><div class='contact-list'><div class='contact-row'><div class='contact-info'><span class='contact-name'>Bill Jones</span><span class='contact-title'>Chief Information Officer and Director of It</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Jesus Merejo</span><span class='contact-title'>City Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Kate Parmelee</span><span class='contact-title'>Director of Strategic Initiatives & Innovation</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Ivy Ladyko</span><span class='contact-title'>Budget Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Nathaniel Rubel</span><span class='contact-title'>Division Assistant Director</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div></div></div><div class='ecard-footer'><a class='ecard-source-link' href='https://psl.legistar.com/View.ashx?GUID=5B4B0BA6-E8CB-489E-AA71-3C1AA11389FA&ID=1349218&M=PA#page=762' target='_blank'>View source · 2026-07-27</a><span class='ecard-timing'>⏱ Pre-RFP — no solicitation issued</span></div></div> <div class='ecard'><div class='ecard-header'><div><div class='ecard-name'>City of Antioch</div><div class='ecard-meta'>County Government · CA</div></div><div class='ecard-header-right'><span class='badge badge-active'>Active Signal</span></div></div><div class='ecard-signals'><div class='signal-item'><div class='signal-title'>APD developing Language Access Plan for LEP individuals</div><div class='signal-body-text'>The City of Antioch is required to develop a Language Access Plan within 180 days to provide interpretation, translation, and in-language communications for limited English proficient individuals. This initiative demands cloud contact center platforms and AI-powered customer experience solutions capable of multilingual interaction recording and workflow orchestration. No RFP has been issued; this is pre-solicitation intelligence.</div></div><div class='signal-item'><div class='signal-title'>Multilingual citizen engagement drives equitable service delivery</div><div class='signal-body-text'>The City of Antioch must operationalize language access compliance to avoid federal penalties and service delivery disruptions across departments. By establishing a structured plan now, the city reduces legal exposure and ensures equitable access to critical services, directly improving constituent satisfaction and operational efficiency.</div></div></div><div class='ecard-contacts'><div class='ecard-contacts-label'>Key Contacts · 5 verified by Pursuit</div><div class='contact-list'><div class='contact-row'><div class='contact-info'><span class='contact-name'>Monserrat Cabral</span><span class='contact-title'>Youth Services Network Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Alicia Espinoza</span><span class='contact-title'>Public Safety Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>America Velasco</span><span class='contact-title'>Public Safety Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Zoe Merideth</span><span class='contact-title'>Planning Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Andrew Little</span><span class='contact-title'>Project Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div></div></div><div class='ecard-footer'><a class='ecard-source-link' href='https://www.antiochca.gov/AgendaCenter/ViewFile/Agenda/_08252026-2539?packet=true#page=1271' target='_blank'>View source · 2026-08-25</a><span class='ecard-timing'>⏱ Pre-RFP — no solicitation issued</span></div></div>

Why needs Pursuit

92 days

Earlier to every deal

Pursuit customers engage an average of 92 days before the competition finds the same opportunity — giving Keeper Security's team time to shape the deal and show up as the trusted partner before any RFP is written.

2.5M

Documents processed monthly

Pursuit reads 2.5 million government documents monthly — meeting minutes, strategic plans, budget filings, and FOIA records — surfacing the signals that matter to Keeper Security's ICP before they become public solicitations.

73%

Of deals are decided before the RFP drops

By the time a formal solicitation is published, the winning vendor is usually already in the room. Pursuit gets your team there first — with the context, contacts, and credibility to shape the deal before anyone else knows it exists.

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See NiCE's full pipeline in Pursuit today

These three are a sample of what Pursuit surfaces for NiCE across 110,000+ entities matched to your ICP. Book time to see your full ICP‑matched opportunity list — with contacts, signals, and source documents for every account.

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