3 entities actively seeking solutions — right now.

Pursuit detects real-time signals from Jefferson County, LA, Marathon County and thousands more facing staffing crises, service gaps, and workforce shortages. Act now with Centro solutions before RFPs lock in competitors—early visibility wins deals.

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See 3 opportunities ↓

SLED entities monitored

110K+

Documents processed monthly

3M+

Before RFPs drop

6–18mo

Earlier than the competition

92 days

From 110K+ entities monitored

Pre-RFP signals for

<div class='ecard'><div class='ecard-header'><div><div class='ecard-name'>Jefferson County</div><div class='ecard-meta'>County Government · CO</div></div><div class='ecard-header-right'><span class='badge badge-hot'>High Intent</span></div></div><div class='ecard-signals'><div class='signal-item'><div class='signal-title'>Case management agency addressing staff onboarding and attrition capacity shortfall</div><div class='signal-body-text'>Jefferson County's case management agency is addressing staff overwhelm and capacity shortfalls by tackling slow onboarding processes and developing emergency staffing plans. Business process outsourcing, contact center management, and digital transformation solutions can directly reduce onboarding friction and improve operational resilience. No RFP has been issued; this is pre-solicitation intelligence.</div></div><div class='signal-item'><div class='signal-title'>Streamline member services with faster digital transformation solutions</div><div class='signal-body-text'>Jefferson County's case management agency risks service delivery failures and compliance gaps as staff attrition accelerates without adequate contingency staffing. Implementing robust workforce continuity solutions directly protects member outcomes and reduces costly service interruptions, positioning the agency to maintain operational stability during critical transitions.</div></div></div><div class='ecard-contacts'><div class='ecard-contacts-label'>Key Contacts · 5 verified by Pursuit</div><div class='contact-list'><div class='contact-row'><div class='contact-info'><span class='contact-name'>Jennifer Fairweather</span><span class='contact-title'>Development & Human Resources</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Gena Sagen</span><span class='contact-title'>Business & Finance</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Kate Newman</span><span class='contact-title'>Lead Author</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Jessica Thayer</span><span class='contact-title'>Program Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Liz Pahr</span><span class='contact-title'>Program Manager: Ongoing Idd Case Management</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div></div></div><div class='ecard-footer'><a class='ecard-source-link' href='https://www.jeffco.us/DocumentCenter/View/58237/CAC-Meeting-Agenda-Packet-7-7-26?bidId=#page=13' target='_blank'>View source · 2026-07-07</a><span class='ecard-timing'>⏱ Pre-RFP — no solicitation issued</span></div></div> <div class='ecard'><div class='ecard-header'><div><div class='ecard-name'>City of Los Angeles</div><div class='ecard-meta'>County Government · CA</div></div><div class='ecard-header-right'><span class='badge badge-hot'>High Intent</span></div></div><div class='ecard-signals'><div class='signal-item'><div class='signal-title'>3-1-1 Call Center call answer rate drops to 72 percent</div><div class='signal-body-text'>The City of Los Angeles is addressing a significant decline in 3-1-1 Call Center performance, with call answer rates dropping from 90% to 72% in fiscal years 2025–26 and 2026–27. This operational challenge creates demand for contact center management and business process outsourcing services to restore service levels and efficiency. No RFP has been issued; this is pre-solicitation intelligence.</div></div><div class='signal-item'><div class='signal-title'>Modernize contact center operations to improve service delivery</div><div class='signal-body-text'>The City of Los Angeles faces escalating operational costs and citizen dissatisfaction as call answer rates decline, directly impacting public service delivery and budget allocation. Implementing streamlined contact center operations could reduce per-call handling expenses and free resources for critical city services, positioning the municipality to meet service commitments within existing fiscal constraints.</div></div></div><div class='ecard-contacts'><div class='ecard-contacts-label'>Key Contacts · 5 verified by Pursuit</div><div class='contact-list'><div class='contact-row'><div class='contact-info'><span class='contact-name'>James Robinson</span><span class='contact-title'>Chief Operations Officer/principal Deputy Controller</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Ted Ross</span><span class='contact-title'>General Manager and Cio</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Roger Fernandez</span><span class='contact-title'>Director of Systems</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Ling Ke</span><span class='contact-title'>Division Chief</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Matt Hale</span><span class='contact-title'>Deputy Mayor</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div></div></div><div class='ecard-footer'><a class='ecard-source-link' href='https://cao.lacity.gov/budget26-27/2026-27BlueBookVol1.pdf#page=455' target='_blank'>View source · 2026-07-01</a><span class='ecard-timing'>⏱ Pre-RFP — no solicitation issued</span></div></div> <div class='ecard'><div class='ecard-header'><div><div class='ecard-name'>Marathon County</div><div class='ecard-meta'>County Government · WI</div></div><div class='ecard-header-right'><span class='badge badge-active'>Active Signal</span></div></div><div class='ecard-signals'><div class='signal-item'><div class='signal-title'>Workforce shortage limiting quality assurance workload capacity and processing delays</div><div class='signal-body-text'>Marathon County's Central Income Maintenance Consortium is addressing a 22 percent workforce shortage that limits quality assurance capacity and risks delays in processing Economic Support program applications and renewals. This situation creates demand for business process outsourcing services and contact center management to handle overflow workload and maintain service levels. No RFP has been issued; this is pre-solicitation intelligence.</div></div><div class='signal-item'><div class='signal-title'>Digital transformation accelerates Marathon County service delivery efficiency</div><div class='signal-body-text'>Marathon County's Central Income Maintenance Consortium faces escalating compliance risks and potential service delivery failures as staffing gaps compromise quality assurance oversight of Economic Support programs. Addressing this capacity crisis directly impacts benefit accuracy, reduces administrative liability, and protects program integrity—creating urgency for operational solutions before regulatory scrutiny intensifies.</div></div></div><div class='ecard-contacts'><div class='ecard-contacts-label'>Key Contacts · 5 verified by Pursuit</div><div class='contact-list'><div class='contact-row'><div class='contact-info'><span class='contact-name'>Christa Jensen</span><span class='contact-title'>Social Services Director</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Mike Nelson</span><span class='contact-title'>Child Welfare Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Julia Wicke</span><span class='contact-title'>Administrative Services Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Melissa Ver Velde</span><span class='contact-title'>Social Work Supervisor</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Eric Olson</span><span class='contact-title'>Chairman</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div></div></div><div class='ecard-footer'><a class='ecard-source-link' href='https://www.marathoncounty.gov/home/showpublisheddocument/18783/639185920026070000#page=87' target='_blank'>View source · 2026-07-08</a><span class='ecard-timing'>⏱ Pre-RFP — no solicitation issued</span></div></div>

Why needs Pursuit

92 days

Earlier to every deal

Pursuit customers engage an average of 92 days before the competition finds the same opportunity — giving Keeper Security's team time to shape the deal and show up as the trusted partner before any RFP is written.

2.5M

Documents processed monthly

Pursuit reads 2.5 million government documents monthly — meeting minutes, strategic plans, budget filings, and FOIA records — surfacing the signals that matter to Keeper Security's ICP before they become public solicitations.

73%

Of deals are decided before the RFP drops

By the time a formal solicitation is published, the winning vendor is usually already in the room. Pursuit gets your team there first — with the context, contacts, and credibility to shape the deal before anyone else knows it exists.

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See Centro's full pipeline in Pursuit.

These three are a sample of what Pursuit surfaces for Centro across 110,000+ entities matched to your ICP. Book time to see your full ICP‑matched opportunity list — with contacts, signals, and source documents for every account.

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