3 entities actively seeking solutions — right now.

Pursuit detects live dispatch center signals—Bellingham pursuing nurse hotlines, Berkeley exploring virtual agents, Antioch managing 24% staffing gaps—across thousands of agencies seeking Five9 solutions. Win before RFPs; actionable intelligence beats formal procurement.

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See 3 opportunities ↓

SLED entities monitored

110K+

Documents processed monthly

3M+

Before RFPs drop

6–18mo

Earlier than the competition

92 days

From 110K+ entities monitored

Pre-RFP signals for

<div class='ecard'><div class='ecard-header'><div><div class='ecard-name'>City of Bellingham</div><div class='ecard-meta'>County Government · WA</div></div><div class='ecard-header-right'><span class='badge badge-active'>Active Signal</span></div></div><div class='ecard-signals'><div class='signal-item'><div class='signal-title'>Dispatch Center pursuing Nurse Hotline implementation for non-emergency medical calls</div><div class='signal-body-text'>The City of Bellingham's Dispatch/Communications Center is addressing rising call volumes and complexity by increasing staffing and implementing a Nurse Hotline to triage non-emergency medical calls. Cloud contact center platforms with AI-powered virtual agents and workflow automation can streamline call routing and reduce dispatcher burden. No RFP has been issued; this is pre-solicitation intelligence.</div></div><div class='signal-item'><div class='signal-title'>Reduce call volume complexity with intelligent medical call triage</div><div class='signal-body-text'>The City of Bellingham faces escalating operational costs from manual call handling and staffing expansion, straining municipal budgets without addressing root capacity constraints. By implementing omnichannel citizen engagement and intelligent workflow routing, the city can reduce per-call processing costs and redirect resources toward higher-value emergency response.</div></div></div><div class='ecard-contacts'><div class='ecard-contacts-label'>Key Contacts · 5 verified by Pursuit</div><div class='contact-list'><div class='contact-row'><div class='contact-info'><span class='contact-name'>Don Burdick</span><span class='contact-title'>Director</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Matt Serier</span><span class='contact-title'>Purchasing Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Melissa Morin</span><span class='contact-title'>Communications and Community Relations Director</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Liz Coogan</span><span class='contact-title'>Emergency Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Mike Mcglothern</span><span class='contact-title'>Network Operations Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div></div></div><div class='ecard-footer'><a class='ecard-source-link' href='https://meetings.cob.org/Documents/DownloadFileBytes/City_Council_Regular_Meeting_3793_Agenda_Packet_3_23_2026_7_00_00_PM.pdf?documentType=5&isAttachment=true&meetingId=3793#page=216' target='_blank'>View source · 2026-03-23</a><span class='ecard-timing'>⏱ Pre-RFP — no solicitation issued</span></div></div> <div class='ecard'><div class='ecard-header'><div><div class='ecard-name'>City of Berkeley</div><div class='ecard-meta'>County Government · CA</div></div><div class='ecard-header-right'><span class='badge badge-active'>Active Signal</span></div></div><div class='ecard-signals'><div class='signal-item'><div class='signal-title'>Police Department exploring virtual agent to triage non-emergency calls</div><div class='signal-body-text'>The City of Berkeley's Police Department Communications Center is exploring a virtual agent to triage non-emergency calls and reduce dispatcher workload. This initiative requires cloud contact center platforms, AI-powered virtual agents, and workflow automation capabilities to handle citizen engagement at scale. No RFP has been issued; this is pre-solicitation intelligence.</div></div><div class='signal-item'><div class='signal-title'>Streamline citizen inquiries with omnichannel engagement automation</div><div class='signal-body-text'>City of Berkeley faces escalating operational costs from manual call handling and staff burnout in its Communications Center, directly impacting public safety resource allocation. By automating non-emergency triage, the department can redirect budget toward critical response capabilities and improve citizen satisfaction through faster issue resolution.</div></div></div><div class='ecard-contacts'><div class='ecard-contacts-label'>Key Contacts · 5 verified by Pursuit</div><div class='contact-list'><div class='contact-row'><div class='contact-info'><span class='contact-name'>Kevin Fong</span><span class='contact-title'>Director of Information Technology</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Jennifer Louis</span><span class='contact-title'>Chief of Police</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Sarah Lana</span><span class='contact-title'>Emergency Services Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Jen Tate</span><span class='contact-title'>Deputy Chief</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Janice Hansen</span><span class='contact-title'>Purchasing Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div></div></div><div class='ecard-footer'><a class='ecard-source-link' href='https://berkeleyca.gov/sites/default/files/legislative-body-meeting-attachments/2026-03-25%20PAB%20AGENDA%20PACKET.pdf#page=78' target='_blank'>View source · 2026-03-25</a><span class='ecard-timing'>⏱ Pre-RFP — no solicitation issued</span></div></div> <div class='ecard'><div class='ecard-header'><div><div class='ecard-name'>City of Antioch</div><div class='ecard-meta'>County Government · CA</div></div><div class='ecard-header-right'><span class='badge badge-active'>Active Signal</span></div></div><div class='ecard-signals'><div class='signal-item'><div class='signal-title'>Dispatch Center seeking tool to reduce routine workload and wait times</div><div class='signal-body-text'>The City of Antioch's Dispatch Center is addressing a 24% staffing vacancy and 280,000 annual calls by seeking tools to reduce routine workload and shorten non-emergency wait times. Cloud contact center platforms with AI-powered virtual agents and workflow automation directly address these capacity constraints. No RFP has been issued.</div></div><div class='signal-item'><div class='signal-title'>Antioch enhancing citizen engagement through intelligent workflow automation</div><div class='signal-body-text'>The City of Antioch's Dispatch Center faces escalating operational costs from managing 280,000 annual calls with critical staffing gaps, directly impacting emergency response quality and citizen satisfaction. By deploying omnichannel citizen engagement and workflow automation, the city can redirect limited staff to high-priority calls, reducing overtime expenses and improving service delivery outcomes.</div></div></div><div class='ecard-contacts'><div class='ecard-contacts-label'>Key Contacts · 4 verified by Pursuit</div><div class='contact-list'><div class='contact-row'><div class='contact-info'><span class='contact-name'>Tasha Johnson</span><span class='contact-title'>Public Safety and Community Resources Director</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Monserrat Cabral</span><span class='contact-title'>Youth Services Network Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Brad Helfenberger</span><span class='contact-title'>Acting Assistant City Manager/parks & Recreation Director</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Bessie Marie Scott</span><span class='contact-title'>City Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div></div></div><div class='ecard-footer'><a class='ecard-source-link' href='https://www.antiochca.gov/AgendaCenter/ViewFile/Agenda/_03242026-2459#page=174' target='_blank'>View source · 2026-03-24</a><span class='ecard-timing'>⏱ Pre-RFP — no solicitation issued</span></div></div>

Why needs Pursuit

92 days

Earlier to every deal

Pursuit customers engage an average of 92 days before the competition finds the same opportunity — giving Keeper Security's team time to shape the deal and show up as the trusted partner before any RFP is written.

2.5M

Documents processed monthly

Pursuit reads 2.5 million government documents monthly — meeting minutes, strategic plans, budget filings, and FOIA records — surfacing the signals that matter to Keeper Security's ICP before they become public solicitations.

73%

Of deals are decided before the RFP drops

By the time a formal solicitation is published, the winning vendor is usually already in the room. Pursuit gets your team there first — with the context, contacts, and credibility to shape the deal before anyone else knows it exists.

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See Five9's full pipeline in Pursuit

These three are a sample of what Pursuit surfaces for Five9 across 110,000+ entities matched to your ICP. Book time to see your full ICP‑matched opportunity list — with contacts, signals, and source documents for every account.

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