From 110K+ entities monitored
Pre-RFP signals for
<div class='ecard'><div class='ecard-header'><div><div class='ecard-name'>City of Cedar City</div><div class='ecard-meta'>County Government · UT</div></div><div class='ecard-header-right'><span class='badge badge-active'>Active Signal</span></div></div><div class='ecard-signals'><div class='signal-item'><div class='signal-title'>Improving utility resident communication process after water outage</div><div class='signal-body-text'>City of Cedar City is planning to improve its utility resident communication process after an on-call operator was overwhelmed during a recent water outage. The initiative requires contact center solutions, IVR systems, and mass notification capabilities to handle high call volumes and distribute critical information efficiently. No RFP has been issued yet.</div></div><div class='signal-item'><div class='signal-title'>Automated systems reduce operator workload during service disruptions</div><div class='signal-body-text'>City of Cedar City faces operational continuity risks when emergency events overwhelm manual communication channels, potentially delaying critical public safety information. By automating resident outreach and reducing operator dependency, the city can ensure faster incident response and protect service delivery during peak demand periods.</div></div></div><div class='ecard-contacts'><div class='ecard-contacts-label'>Key Contacts · 4 verified by Pursuit</div><div class='contact-list'><div class='contact-row'><div class='contact-info'><span class='contact-name'>Paul Bittmenn</span><span class='contact-title'>City Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Gabrielle Costello</span><span class='contact-title'>Community Relations & Public Information Officer</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Mary Nelson</span><span class='contact-title'>Public Information Officer</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Ryan Marshall</span><span class='contact-title'>Public Works Director</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div></div></div><div class='ecard-footer'><a class='ecard-source-link' href='https://app.pursuit.us/d/eyJ2IjoxLCJvIjoiNjVhNjAzZmFjNzY5ZmExNmY2NTk2NTY3IiwidSI6ImFIUjBjSE02THk5M2QzY3VZMlZrWVhKamFYUjVkWFF1WjI5MkwwRm5aVzVrWVVObGJuUmxjaTlXYVdWM1JtbHNaUzlCWjJWdVpHRXZYekV3TVRReU1ESTJMVE14TnpjPSIsImtpZCI6IjEiLCJwIjo0OCwiYyI6ODExMX0.D_ZNrRnM4uB-gqwHyqF0OvAzH9Dy1xxcikxiDFBKeXI' target='_blank'>View source · 2026-10-14</a><span class='ecard-timing'>⏱ Pre-RFP — no solicitation issued</span></div></div>
<div class='ecard'><div class='ecard-header'><div><div class='ecard-name'>City of Healdsburg</div><div class='ecard-meta'>County Government · CA</div></div><div class='ecard-header-right'><span class='badge badge-active'>Active Signal</span></div></div><div class='ecard-signals'><div class='signal-item'><div class='signal-title'>Developing rapid cohesive emergency communication plan for outages</div><div class='signal-body-text'>Bodega Bay Public Utility District is actively discussing the need for a rapid, cohesive emergency communication plan to replace slow mailed billings that fail during outages. This initiative requires mass notification systems and contact center solutions capable of reaching all customers quickly during service disruptions. No RFP has been issued.</div></div><div class='signal-item'><div class='signal-title'>Streamline citizen notifications during service disruptions citywide</div><div class='signal-body-text'>Bodega Bay Public Utility District faces operational and financial exposure when outages prevent timely customer notification, risking service disruption escalation and regulatory scrutiny. Deploying automated contact center and mass notification capabilities reduces response time, minimizes liability, and ensures compliance with emergency communication standards.</div></div></div><div class='ecard-contacts'><div class='ecard-contacts-label'>Key Contacts · 5 verified by Pursuit</div><div class='contact-list'><div class='contact-row'><div class='contact-info'><span class='contact-name'>Kelsey Carreiro</span><span class='contact-title'>Emergency Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Adam Mckenna</span><span class='contact-title'>Chief Information & Security Officer</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Patrick Fuss</span><span class='contact-title'>Utility Engineering Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Julia Gonzalez</span><span class='contact-title'>Communications and Marketing Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Tyler Kettmann</span><span class='contact-title'>Central Services Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div></div></div><div class='ecard-footer'><a class='ecard-source-link' href='https://app.pursuit.us/d/eyJ2IjoxLCJvIjoiNjVhNjAzZjVjNzY5ZmExNmY2NTkxOTlhIiwidSI6ImFIUjBjSE02THk5b1pXRnNaSE5pZFhKbkxtZHZkaTlCWjJWdVpHRkRaVzUwWlhJdlZtbGxkMFpwYkdVdlFXZGxibVJoTDE4eE1ERTVNakF5TmkweE56UXciLCJraWQiOiIxIiwicCI6MTcyMCwiYyI6ODExMX0.dwk9Z7-IfZzdLctuCHivKNBb3jonB7AluwxAz52Z2UA' target='_blank'>View source · 2026-10-19</a><span class='ecard-timing'>⏱ Pre-RFP — no solicitation issued</span></div></div>
<div class='ecard'><div class='ecard-header'><div><div class='ecard-name'>City of Coldwater</div><div class='ecard-meta'>County Government · MI</div></div><div class='ecard-header-right'><span class='badge badge-hot'>High Intent</span></div></div><div class='ecard-signals'><div class='signal-item'><div class='signal-title'>Board of Public Utilities issued RFP for outage management system</div><div class='signal-body-text'>The City of Coldwater's Board of Public Utilities has issued an RFP for an outage management system featuring automated real-time customer outage alerts and IVR communications. This initiative directly aligns with contact center solutions and interactive voice response systems that enable utilities to notify customers efficiently during service disruptions. Note: an RFP has already been issued as of September 15, 2026, so this is no longer pre-solicitation.</div></div><div class='signal-item'><div class='signal-title'>Utility outages demand faster customer communication solutions</div><div class='signal-body-text'>The City of Coldwater's outage management procurement addresses escalating customer service costs and operational strain from manual notification processes. By automating alert distribution and IVR routing, the utility reduces staffing overhead while improving response times—directly protecting revenue and customer retention during critical service events.</div></div></div><div class='ecard-contacts'><div class='ecard-contacts-label'>Key Contacts · 5 verified by Pursuit</div><div class='contact-list'><div class='contact-row'><div class='contact-info'><span class='contact-name'>Pat Pool</span><span class='contact-title'>It Director</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Bryan Massey</span><span class='contact-title'>Water/sewer Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Andrew Cameron</span><span class='contact-title'>Engineering Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Leilani Casteele</span><span class='contact-title'>Community Engagement / Marketing Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Tom Eldridge</span><span class='contact-title'>Finance Director/treasurer</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div></div></div><div class='ecard-footer'><a class='ecard-source-link' href='https://app.pursuit.us/d/eyJ2IjoxLCJvIjoiNjVhNjAzZmZjNzY5ZmExNmY2NTlhOGNmIiwidSI6ImFIUjBjSE02THk5M2QzY3VZMjlzWkhkaGRHVnlMbTl5Wnk5QloyVnVaR0ZEWlc1MFpYSXZWbWxsZDBacGJHVXZRV2RsYm1SaEwxOHhNREEzTWpBeU5pMHlPVGd3Iiwia2lkIjoiMSIsInAiOjc5LCJjIjo4MTExfQ.mhpf5hwW5QJq_bwBe6bULuvQ1IMFPvaR5j11Y-bO-oQ' target='_blank'>View source · 2026-10-07</a><span class='ecard-timing'>⏱ Pre-RFP — no solicitation issued</span></div></div>