3 entities actively seeking solutions — right now.

Pursuit detects live signals from Maryland, Fairfax, and Utah agencies expanding call centers and staffing—three of thousands seeking CCM Consulting Group solutions. Win before RFPs close; real-time intent signals secure your advantage.

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SLED entities monitored

110K+

Documents processed monthly

3M+

Before RFPs drop

6–18mo

Earlier than the competition

92 days

From 110K+ entities monitored

Pre-RFP signals for

<div class='ecard'><div class='ecard-header'><div><div class='ecard-name'>State of Maryland</div><div class='ecard-meta'>County Government · MD</div></div><div class='ecard-header-right'><span class='badge badge-hot'>High Intent</span></div></div><div class='ecard-signals'><div class='signal-item'><div class='signal-title'>Expanding Beneficiary Call Center staffing and budget for fiscal 2027</div><div class='signal-body-text'>The Maryland Department of Health's Office of Eligibility Services is significantly expanding its Beneficiary Call Center operations, increasing contractual positions from 2.79 to 27.54 and technical fees from $321,271 to $1,637,808 for fiscal 2027. This expansion signals urgent demand for call center staffing, recruiting services, and surge support capabilities to handle Medical Assistance enrollment and problem resolution. No RFP has been issued; this is pre-solicitation intelligence.</div></div><div class='signal-item'><div class='signal-title'>Maryland scales medical assistance enrollment support capacity</div><div class='signal-body-text'>The State of Maryland's nearly tenfold increase in technical and special fees—from $321,271 to $1,637,808—reflects the fiscal commitment required to modernize beneficiary support infrastructure and reduce enrollment delays that directly impact Medical Assistance program accessibility. This budget reallocation demonstrates leadership's priority to eliminate service bottlenecks and improve constituent outcomes through enhanced operational capacity.</div></div></div><div class='ecard-contacts'><div class='ecard-contacts-label'>Key Contacts · 5 verified by Pursuit</div><div class='contact-list'><div class='contact-row'><div class='contact-info'><span class='contact-name'>Kate Wolff</span><span class='contact-title'>Chief of Staff</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Sonia Chessen</span><span class='contact-title'>Senior Advisor</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Cynthia Washington</span><span class='contact-title'>Contact</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Alger Studstill</span><span class='contact-title'>Executive Director</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Augustin Ntabaganyimana</span><span class='contact-title'>Executive Director</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div></div></div><div class='ecard-footer'><a class='ecard-source-link' href='https://app.pursuit.us/d/eyJ2IjoxLCJvIjoiNjczYmI3ZmQ3NmQ3OGJjNDAwNjU4NjBmIiwidSI6ImFIUjBjSE02THk5a1ltMHViV0Z5ZVd4aGJtUXVaMjkyTDJKMVpHZGxkQzlFYjJOMWJXVnVkSE12YjNCbGNtSjFaR2RsZEM4eU1ESTNMM0J5YjNCdmMyVmtMMFpaTWpBeU55MVdiMngxYldVeExuQmtaZz09Iiwia2lkIjoiMSIsInAiOjU4OCwiYyI6NzI5NH0.sWxA9erRnNJAVnQ7i6OyX1MUCQFHdWJH6yaJk4dh7QU' target='_blank'>View source · 2027-06-30</a><span class='ecard-timing'>⏱ Pre-RFP — no solicitation issued</span></div></div> <div class='ecard'><div class='ecard-header'><div><div class='ecard-name'>Fairfax County</div><div class='ecard-meta'>County Government · VA</div></div><div class='ecard-header-right'><span class='badge badge-hot'>High Intent</span></div></div><div class='ecard-signals'><div class='signal-item'><div class='signal-title'>Department of Family Services addressing high call abandonment rate</div><div class='signal-body-text'>Fairfax County's Department of Family Services is addressing a critical 34% call abandonment rate for public assistance and Medicaid/FAMIS applications—far exceeding its 10% target. This gap signals urgent need for call center staffing, surge support, and customer service training to handle application volume and reduce abandonment. No RFP has been issued; this is pre-solicitation intelligence.</div></div><div class='signal-item'><div class='signal-title'>Reducing customer service wait times through staffing optimization</div><div class='signal-body-text'>Fairfax County's 34% abandonment rate directly impacts eligible residents' ability to access critical public assistance and Medicaid benefits, creating fiscal exposure through delayed enrollments and potential compliance gaps. Resolving this operational bottleneck protects service delivery outcomes and demonstrates measurable improvement in constituent access—a key performance metric for county leadership.</div></div></div><div class='ecard-contacts'><div class='ecard-contacts-label'>Key Contacts · 5 verified by Pursuit</div><div class='contact-list'><div class='contact-row'><div class='contact-info'><span class='contact-name'>Amy Carlini</span><span class='contact-title'>Public Information Officer</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Nicholas Andariese</span><span class='contact-title'>Deputy Chief of Operations</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Matthew Harrison</span><span class='contact-title'>Director</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Laura Willey</span><span class='contact-title'>Chief, Information Technology Branch</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Anita Rao</span><span class='contact-title'>Egovernment & Enterprise Applications Director</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div></div></div><div class='ecard-footer'><a class='ecard-source-link' href='https://app.pursuit.us/d/eyJ2IjoxLCJvIjoiNjU0MmEzMWNhMTI5Y2I2NWI4N2E2ZTQ2IiwidSI6ImFIUjBjRG92TDNkM2R5NW1ZV2x5Wm1GNFkyOTFiblI1TG1kdmRpOWlkV1JuWlhRdmMybDBaWE12WW5Wa1oyVjBMMlpwYkdWekwwRnpjMlYwY3k5a2IyTjFiV1Z1ZEhNdlpua3lNREkzTDJGa2IzQjBaV1F2Y0cwdk5qZGZVRTB1Y0dSbSIsImtpZCI6IjEiLCJwIjozLCJjIjo3Mjk0fQ.BJSdU--oVLMEwYDLbkzRlCkYOUfvmCr57oFGX1kG6kQ' target='_blank'>View source · 2027-06-30</a><span class='ecard-timing'>⏱ Pre-RFP — no solicitation issued</span></div></div> <div class='ecard'><div class='ecard-header'><div><div class='ecard-name'>Health Department</div><div class='ecard-meta'>County Government · UT</div></div><div class='ecard-header-right'><span class='badge badge-active'>Active Signal</span></div></div><div class='ecard-signals'><div class='signal-item'><div class='signal-title'>Medicaid unwinding increases call volumes requiring additional staffing</div><div class='signal-body-text'>The Health Department is addressing substantial increases in call wait times and volumes during Medicaid unwinding, which overwhelmed staff and created service delays—signaling an urgent need for additional staffing support. This situation directly aligns with call center operations, staffing and recruiting services, and contact center surge support capabilities. No RFP has been issued; this is pre-solicitation intelligence.</div></div><div class='signal-item'><div class='signal-title'>Contact center surge capacity supports Medicaid enrollment transitions</div><div class='signal-body-text'>The Health Department faces escalating operational costs and compliance risks as prolonged call wait times erode service quality during a critical enrollment period. Deploying targeted staffing solutions and quality assurance monitoring can reduce customer service failures, protect enrollment outcomes, and demonstrate fiscal responsibility to stakeholders.</div></div></div><div class='ecard-contacts'><div class='ecard-contacts-label'>Key Contacts · 5 verified by Pursuit</div><div class='contact-list'><div class='contact-row'><div class='contact-info'><span class='contact-name'>Tracy Gruber</span><span class='contact-title'>Executive Director</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Angella Pinna</span><span class='contact-title'>Dspd Division Director</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Amanda Slater</span><span class='contact-title'>Assistant Deputy Director</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Hilary Makris</span><span class='contact-title'>Health Program Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Nathan Checketts</span><span class='contact-title'>Deputy Director</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div></div></div><div class='ecard-footer'><a class='ecard-source-link' href='https://app.pursuit.us/d/eyJ2IjoxLCJvIjoiNjczYmI3MzA3NmQ3OGJjNDAwNjUwMDgwIiwidSI6ImFIUjBjSE02THk5dFpXUnBZMkZwWkMxa2IyTjFiV1Z1ZEhNdVpHaG9jeTUxZEdGb0xtZHZkaTlFYjJOMWJXVnVkSE12Y0dSbWN5OHhNVEUxTDFWMFlXaHpKVEl3VFdWa2FXTmhhV1FsTWpCU1pXWnZjbTBsTWpBeE1URTFKVEl3UkdWdGIyNXpkSEpoZEdsdmJpVXlNREl3TWpjbE1qQXlNRE15SlRJd1VtVnVaWGRoYkM1d1pHWT0iLCJraWQiOiIxIiwicCI6MTAxNCwiYyI6NzI5NH0.xJf18uJalUykon2fha0JyIfxp5epITIKjKRjN45qb9g' target='_blank'>View source · 2027-07-01</a><span class='ecard-timing'>⏱ Pre-RFP — no solicitation issued</span></div></div>

Why needs Pursuit

92 days

Earlier to every deal

Pursuit customers engage an average of 92 days before the competition finds the same opportunity — giving 's team time to shape the deal and show up as the trusted partner before any RFP is written.

2.5M

Documents processed monthly

Pursuit reads 2.5 million government documents monthly — meeting minutes, strategic plans, budget filings, and FOIA records — surfacing the signals that matter to 's ICP before they become public solicitations.

73%

Of deals are decided before the RFP drops

By the time a formal solicitation is published, the winning vendor is usually already in the room. Pursuit gets your team there first — with the context, contacts, and credibility to shape the deal before anyone else knows it exists.

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See CCM Consulting Group, LLC's full pipeline in Pursuit

These three are a sample of what Pursuit surfaces for CCM Consulting Group, LLC across 110,000+ entities matched to your ICP. Book time to see your full ICP‑matched opportunity list — with contacts, signals, and source documents for every account.

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