3 entities actively seeking solutions — right now.

Pursuit detects live signals from South Pasadena's $150K customer center build, Inyo County's H.R. 1 compliance strain, and Beaufort's 88K-call volume surge—three of thousands seeking contact center solutions. Win before RFPs close; Alorica's advantage is secured in Pursuit's real-time intelligence.

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See 3 opportunities ↓

SLED entities monitored

110K+

Documents processed monthly

3M+

Before RFPs drop

6–18mo

Earlier than the competition

92 days

From 110K+ entities monitored

Pre-RFP signals for

<div class='ecard'><div class='ecard-header'><div><div class='ecard-name'>City of South Pasadena</div><div class='ecard-meta'>County Government · CA</div></div><div class='ecard-header-right'><span class='badge badge-hot'>High Intent</span></div></div><div class='ecard-signals'><div class='signal-item'><div class='signal-title'>Planning phased implementation of new 3-1-1 Customer Success Center</div><div class='signal-body-text'>The City of South Pasadena is planning a phased 3-1-1 Customer Success Center launch with $150,000 budgeted for management software and consulting in FY 2025-2026, with procurement targeted for Q1-Q2 2026. This initiative requires contact center services, AI-enabled engagement tools, and conversational intelligence to handle citizen inquiries effectively. No RFP has been issued; this is pre-solicitation intelligence.</div></div><div class='signal-item'><div class='signal-title'>Streamline citizen inquiries with AI-powered contact center solutions</div><div class='signal-body-text'>The City of South Pasadena's phased rollout strategy reduces implementation risk while allowing staff to adapt workflows incrementally, minimizing service disruption during transition. By securing budget commitment now for Q1-Q2 2026 procurement, the city positions itself to resolve citizen inquiry backlogs and improve response times before peak demand periods.</div></div></div><div class='ecard-contacts'><div class='ecard-contacts-label'>Key Contacts · 5 verified by Pursuit</div><div class='contact-list'><div class='contact-row'><div class='contact-info'><span class='contact-name'>Luis Frausto</span><span class='contact-title'>Director of Management Services</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>William Castrillon</span><span class='contact-title'>Budget and Purchasing Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Lucy Demirjian</span><span class='contact-title'>Interim Finance Director</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Nick Kimball</span><span class='contact-title'>Assistant Manager/cfo</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Todd Hileman</span><span class='contact-title'>City Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div></div></div><div class='ecard-footer'><a class='ecard-source-link' href='https://d3n9y02raazwpg.cloudfront.net/southpasadena/ce9f9784-f234-11f0-bb28-005056a89546-0844c5d8-b078-4acf-867d-05904b5dd835-1769742596.pdf#page=217' target='_blank'>View source · Invalid Date to Invalid Date</a><span class='ecard-timing'>⏱ Pre-RFP — no solicitation issued</span></div></div> <div class='ecard'><div class='ecard-header'><div><div class='ecard-name'>Inyo County</div><div class='ecard-meta'>County Government · CA</div></div><div class='ecard-header-right'><span class='badge badge-hot'>High Intent</span></div></div><div class='ecard-signals'><div class='signal-item'><div class='signal-title'>Health & Human Services seeking implementation support for CalFresh and Medi-Cal</div><div class='signal-body-text'>Inyo County Health & Human Services anticipates significant operational strain from proposed H.R. 1 changes, requiring support for increased administrative workload, eligibility redeterminations, and documentation verification across CalFresh and Medi-Cal programs. Contact center services, AI-enabled engagement tools, and eligibility verification solutions directly address these administrative and verification demands. No RFP has been issued; this is pre-solicitation intelligence.</div></div><div class='signal-item'><div class='signal-title'>Inyo County modernizes citizen engagement with AI-powered contact solutions</div><div class='signal-body-text'>Inyo County faces mounting compliance risks and potential service disruptions as H.R. 1 implementation timelines compress, threatening program continuity for vulnerable populations. Budget allocation and vendor procurement decisions made now directly determine whether the county can maintain service levels while absorbing regulatory changes without staff burnout or eligibility processing backlogs.</div></div></div><div class='ecard-contacts'><div class='ecard-contacts-label'>Key Contacts · 5 verified by Pursuit</div><div class='contact-list'><div class='contact-row'><div class='contact-info'><span class='contact-name'>Morningstar Wagoner</span><span class='contact-title'>Deputy Director of Public Assistance & Aging</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Anna Scott</span><span class='contact-title'>Chair</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Lori Bengochia</span><span class='contact-title'>Compliance Officer</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Melissa Best-Baker</span><span class='contact-title'>Health & Human Services - Fiscal</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Gina Ellis</span><span class='contact-title'>Assistant Health and Human Services Director</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div></div></div><div class='ecard-footer'><a class='ecard-source-link' href='https://inyococa.api.civicclerk.com/v1/Meetings/GetMeetingFileStream(fileId=3110,plainText=false)#page=355' target='_blank'>View source · 2026-04-28</a><span class='ecard-timing'>⏱ Pre-RFP — no solicitation issued</span></div></div> <div class='ecard'><div class='ecard-header'><div><div class='ecard-name'>Beaufort County</div><div class='ecard-meta'>County Government · SC</div></div><div class='ecard-header-right'><span class='badge badge-hot'>High Intent</span></div></div><div class='ecard-signals'><div class='signal-item'><div class='signal-title'>Treasurer's Office requesting budget approval for two new positions</div><div class='signal-body-text'>Beaufort County Treasurer's Office is requesting budget approval for two new positions to manage 88,000 annual calls and 70,000 emails/chats/texts, while reducing overtime ahead of a Harris Govern system implementation in Q3 2026. Contact center services and AI-enabled engagement tools directly address their volume surge and service-level demands during this transition. No RFP has been issued; this is pre-solicitation intelligence.</div></div><div class='signal-item'><div class='signal-title'>Beaufort County enhances citizen engagement through contact center expansion</div><div class='signal-body-text'>Beaufort County's Harris Govern migration in Q3 2026 creates a critical window where taxpayer communication failures could undermine system adoption and public confidence. By securing staffing and engagement infrastructure now, the county protects operational continuity and ensures citizens receive responsive service during the transition, directly supporting successful implementation outcomes.</div></div></div><div class='ecard-contacts'><div class='ecard-contacts-label'>Key Contacts · 5 verified by Pursuit</div><div class='contact-list'><div class='contact-row'><div class='contact-info'><span class='contact-name'>Valerie Althoff</span><span class='contact-title'>Budget Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Pinky Harriott</span><span class='contact-title'>Chief Financial Officer (finance, Assessor, Procurement, Register of Deeds)</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Maria Walls</span><span class='contact-title'>Treasurer</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Courtney Spiess</span><span class='contact-title'>Budget Manager</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div><div class='contact-row'><div class='contact-info'><span class='contact-name'>Sandra Novak</span><span class='contact-title'>Finance Director</span></div><div class='contact-data-hints'><span class='data-hint'>Email</span><span class='data-hint'>Phone</span></div></div></div></div><div class='ecard-footer'><a class='ecard-source-link' href='https://beaufortcosc.api.civicclerk.com/v1/Meetings/GetMeetingFileStream(fileId=6500,plainText=false)#page=27' target='_blank'>View source · 2026-04-27</a><span class='ecard-timing'>⏱ Pre-RFP — no solicitation issued</span></div></div>

Why needs Pursuit

92 days

Earlier to every deal

Pursuit customers engage an average of 92 days before the competition finds the same opportunity — giving Keeper Security's team time to shape the deal and show up as the trusted partner before any RFP is written.

2.5M

Documents processed monthly

Pursuit reads 2.5 million government documents monthly — meeting minutes, strategic plans, budget filings, and FOIA records — surfacing the signals that matter to Keeper Security's ICP before they become public solicitations.

73%

Of deals are decided before the RFP drops

By the time a formal solicitation is published, the winning vendor is usually already in the room. Pursuit gets your team there first — with the context, contacts, and credibility to shape the deal before anyone else knows it exists.

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See Alorica's full pipeline in Pursuit.

These three are a sample of what Pursuit surfaces for Alorica across 110,000+ entities matched to your ICP. Book time to see your full ICP‑matched opportunity list — with contacts, signals, and source documents for every account.

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